Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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CALEY ORONA

Monrovia,California

Summary

Customer-focused professional with expertise in relationship management and a commitment to high satisfaction levels. Recognized for reliability and adaptability in addressing customer needs. Contributes effectively to team environments by maintaining organization and supporting colleagues. Quick learner and punctual, dedicated to delivering superior service.

Overview

2
2
Languages
1
1
year of professional experience

Work History

Sales Associate

Alo
Pasadena, CA
12.2025 - Current
  • Assisted in maintaining store presentation and visual merchandising standards.
  • Developed product knowledge and helped maintain a clean, organized, and visually appealing store environment
  • Engaged with customers to build relationships, fostering loyalty and repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm behavior and professionally managed issues in busy, high-stress situations.

Captain, College Soccer Team

PCC WS
Pasadena City College
08.2025 - Current

- Responsible for leading and representing a team of 24 women

- Worked closely with the coaches to direct practices

- Organized team bonding activities, meetings, and off the field responsibilities

- Mentored new players and helped them integrate into the team

Captain, Club Soccer Team

LA Breakers & Arsenal Youth
  • Selected by coaches and teammates to lead 18 girls
  • Led and motivated teammates
  • Communicated between coaches and players to solve problems
  • Set an example through discipline, punctuality, and sportsmanship

Volunteer

Arcadia City Park
  • Water Conservation Awareness Event- Arcadia Park
  • Managed restocking of food and beverage station during public park event, ensuring consistent availability for attendees
  • Maintained organization of serving areas in coordination with other volunteers
  • Assisted with event setup and breakdown, contributing to smooth operation of community events

Volunteer

Amigos de los Rios
  • Participated in a campus beautification project by removing weeds and planting new, healthy plants
  • Helped improve the schools environment and promote sustainability through hands on work
  • Worked in a team to complete tasks safely and efficiently in an outdoor setting

Education

Associate of Science - Speech Therapy

PASADENA CITY COLLEGE
01.2027

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ARCADIA HIGH SCHOOL
01.2025

Skills

  • Product Sales
  • Upselling
  • Customer Service
  • Effective Communication
  • Teamwork
  • Multitasking
  • Customer engagement
  • Time Management
  • Problem-solving abilities
  • Adaptability
  • Sales Techniques
  • Customer Engagement

LANGUAGES

English: Fluent
Spanish: Intermediate

Timeline

Sales Associate

Alo
12.2025 - Current

Captain, College Soccer Team

PCC WS
08.2025 - Current

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ARCADIA HIGH SCHOOL

Volunteer

Amigos de los Rios

Volunteer

Arcadia City Park

Captain, Club Soccer Team

LA Breakers & Arsenal Youth

Associate of Science - Speech Therapy

PASADENA CITY COLLEGE