Cali Ricablanca
Jersey City
Summary
Detail-oriented administrative assistant with experience providing C-level executive support, managing office operations, coordinating facilities and workplace services across multiple locations, and supporting employee onboarding and off-boarding. Skilled in calendar management, expense reporting, purchase order administration, and ensuring efficient day-to-day business operations.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant/Executive Assistant
ION Group
New York
05.2024 - Current
- Provide executive administrative support to the CEO of Corporates, coordinating meetings, handling signature requests, and processing expense reports in Concur
- Manage day-to-day operations of the New York City office, coordinating facilities requests, supporting client meetings, and maintaining office inventory and supplies to ensure a professional and efficient workplace environment
- Remotely support operations across three other offices in NA, maintaining inventory levels, coordinating food and beverage services, and completing facilities-related requests to ensure workplace functionality
- Support employee onboarding and off-boarding processes by coordinating new hire setup, facilitating access requests, collecting company assets, to ensure a seamless transition experience for both incoming and departing employees
- Administer facilities related purchase orders through NetSuite
Account Executive
Chubb
Whitehouse Station
10.2021 - 11.2023
- Operated in a high-volume call center by responding to client calls and email inquiries, maintaining 99% quality score
- Provided agents and prospective clients with comprehensive coverage options tailored specifically to their personal needs while ensuring the policy meets the various jurisdictional requirements and guidelines across all 50 states
- Collaborated with underwriters to ensure timely execution of client policies
- Developed and managed long-term customer relationships by monitoring client risk, exposures, and premium information
Senior Counselor
YMCA
Hampton
06.2019 - 11.2021
- Managed 3-4 counselors providing care for children from ages 7-15
- Organized and led small and large group activities
- Created a safe and fun environment for all by enforcing safety and ensured guidelines were being met
- Acted as the direct point of contact with the campers/students guardians
Education
Bachelor of Science - Marketing
University of Tennessee
Knoxville, TN05-2021
Skills
- Administrative support
- Schedule management
- Budget tracking and expense management
- Concur
- Policy compliance
- Customer service
- Effective collaboration
- Adaptability
Timeline
Office Administrative Assistant/Executive Assistant
ION Group
05.2024 - Current
Account Executive
Chubb
10.2021 - 11.2023
Senior Counselor
YMCA
06.2019 - 11.2021
Bachelor of Science - Marketing
University of Tennessee