Cali Risner
Land O' Lakes,FL
Summary
Versatile Sales Agent and Customer Service Specialist, adept in POS systems and team collaboration, with a track record of enhancing customer satisfaction at Spectrum and Lowe's. Expert in Microsoft Office, I consistently exceed service goals through strategic business correspondence and efficient payment processing.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Representative
Lowe's
02.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Issued receipts, refunds, credits or change due to customers
- Answered customer inquiries regarding store policies and procedures
- Processed returns and exchanges of merchandise in accordance with store policies
- Balanced daily transactions on a computerized point-of-sale system.
Team Member
Chic-Fil-A
03.2022 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Agent
Spectrum
04.2022 - 08.2023
- Assisted customers with product selection and ordering process
- Provided customer service support to ensure satisfaction
- Received, processed, and stocked merchandise in accordance with store policies
- Operated cash registers to process payments from customers
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Maintained a clean and organized work area throughout shift
- Collaborated with team members to maximize productivity and efficiency
- Greeted customers upon entering the store with friendly demeanor.
Education
Bachelor of Science - Social Work And Criminal Justice
Southeastern University
01.2027
High School Diploma -
Land O' Lakes High School
Land O' Lakes, FL05.2023
Skills
- Customer Assistance
- POS Systems
- Returns Processing
- Drawer Balancing
- Payment Processing
- Hardware and Software Updates
- Documentation Preparation
- Business Correspondence Writing
- Microsoft Office Expertise
- File Review
- Deadline-Oriented
- Presentation Development
- Team Collaboration
- Time management skills
- Cash Handling
- Money Handling
- Data Entry
- Customer Service
Languages
american sign language
Timeline
Cashier/Customer Service Representative
Lowe's
02.2024 - Current
Sales Agent
Spectrum
04.2022 - 08.2023
Team Member
Chic-Fil-A
03.2022 - 08.2023
Bachelor of Science - Social Work And Criminal Justice
Southeastern University
High School Diploma -
Land O' Lakes High School
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