Cali Maisano
Avon Park
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Sebring
06.2024 - Current
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Informed customers of daily specials, menu items, and restaurant policies.
- Enforced safety protocols within the restaurant environment at all times.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Resolved customer complaints in a professional and courteous manner.
- Adhered to all health code regulations when handling food items or beverages.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Resolved any customer complaints or issues promptly with professionalism.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Assisted with training new front of house employees on procedures and policies.
- Greeted customers and provided friendly customer service.
- Performed opening and closing duties such as counting money, organizing supplies.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Dishwasher
Sandhill grill
Avon Park
03.2022 - 06.2024
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Replenished soap dispensers with detergent when necessary.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
Education
High School Diploma -
Avon Park High School
Avon Park05-2024
Skills
- Customer service
- Order communication
- Conflict resolution
- Menu memorization
Timeline
Front of House Employee
Chick-fil-A
06.2024 - Current
Dishwasher
Sandhill grill
03.2022 - 06.2024
High School Diploma -
Avon Park High School