Caliah Acosta
Miami
Summary
A hardworking and customer-friendly professional with experience at Ceviche 105, IHOP, and Silver Palm Insurance. Great at handling multiple tasks at once and communicating effectively. Known for providing excellent service, improving customer satisfaction, and helping operations run smoothly. Familiar with POS systems and office tasks, always focused on making customers feel valued.
Overview
3
3
years of professional experience
Work History
Cashier
Ceviche 105
05.2024 - 01.2025
- Packaged take out orders efficiently.
- Managed incoming calls, processing both online and phone orders.
- Operated the cash register for cash and credit card transactions with accuracy.
- Expertly prepared coffee orders to customer preferences.
- Decorated desserts to improve presentation.
Server
IHOP
09.2023 - 01.2024
- Served food and beverages with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members to provide excellent customer service.
Receptionist Clerk
Silver Palm Insurance
09.2021 - 08.2023
- Provided clerical support by copying, faxing, and filing documents.
- Handled incoming calls and provided support to clients regarding insurance payments and any concerns.
- Kept reception area clean and neat to give clients good first impression.
Education
High School Diploma -
Somerset Academy Charter High
Miami05-2023
Associate of Arts -
Doral College
Doral, FL05-2023
Skills
- Customer service
- Work ethic
- Patience and empathy
- Communication skills
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Ceviche 105
05.2024 - 01.2025
Server
IHOP
09.2023 - 01.2024
Receptionist Clerk
Silver Palm Insurance
09.2021 - 08.2023
High School Diploma -
Somerset Academy Charter High
Associate of Arts -
Doral College
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