Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
15
15
years of professional experience
Work History
Supervisor
United States Navy, USN
Naval Shipyard Portsmouth
05.2014 - 04.2017
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives, and communication goals.
Conducted routine inspections to check quality and compliance with established specifications.
Facilities Assistant
United States Navy, USN
Navsta Norfolk
07.2011 - 04.2014
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Maintained inventory and submitted written requests for supplies to keep stock levels even.
Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
Conducted regular facility inspections to identify repair needs or improvements.
Usher
Chicago Cubs
Chicago, IL
04.2002 - 08.2008
Greeted customers with smile and provided friendly, knowledgeable service.
Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Directed ticket holders to seats and facility locations.
Worked with other staff members to facilitate smooth flow of operations.
Monitored events to identify potential problems and minimize disruptions.