Calista Iavarone
Stop & Shop
Staten Island,NY
9
years of professional experience
Dynamic Floral Department Manager with a proven track record in enhancing product quality and customer satisfaction. Skilled in inventory management and merchandise display, driving sales through strategic promotional displays.
Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Work History
Floral Department Manager
8 Years 11 Months- Led floral department operations to enhance product quality and customer satisfaction.
- Managed inventory levels, ensuring optimal stock of fresh flowers and supplies.
- Developed promotional displays to drive sales and increase customer engagement.
- Trained and mentored staff on floral design techniques and customer service excellence.
- Coordinated special event arrangements, enhancing store reputation within the community.
Cashier
8 Years 11 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through meticulous record-keeping.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new cashiers on operational procedures and best practices.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
- Psychology
High School Diploma
Skills
Floral design expertise
Delegation
Product inventories
Customer service
Team supervision
Merchandise display
Workplace safety
Flower arranging
Plant maintenance
Goal setting
Timeline
Floral Department Manager
Stop & Shop
07.2017 - 06.2026Read More
Cashier
Stop & Shop
07.2017 - 06.2026Read More
College of Staten Island
from Psychology
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Tottenville Highschool
High School Diploma
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