Calista Teehee
Summary
- Results-driven professional with extensive experience in insurance prior authorization processes and a proven track record of efficiently managing inquiries to secure timely approvals.
- Expertise includes facilitating seamless communication between healthcare providers and insurance companies while ensuring compliance with relevant guidelines.
- Committed to enhancing operational efficiency and delivering exceptional service.
- Recognized for the ability to navigate complex regulatory environments and foster collaborative relationships that drive positive outcomes.
Overview
2
2
years of professional experience
Work History
Store Associate
GoodWill
10.2024 - 07.2025
- Provided excellent customer service and ensured customer satisfaction in a fast-paced retail environment.
- Managed inventory by restocking shelves and organizing merchandise to maintain a tidy shopping experience.
- Operated the cash register efficiently, handling transactions and processing returns with accuracy.
- Resolved customer complaints promptly and professionally, enhancing customer loyalty and retention.
Patient Service Specialist
Provalus/Cencora
07.2025 - 03.2026
- Coordinate insurance prior authorization processes to ensure timely approval and reduce delays in patient care.
- Maintain accurate patient records and documentation in compliance with healthcare regulations and privacy standards.
- Implement process improvements that reduce authorization turnaround times and improve patient access to necessary treatments.
Registration Receptionist
Freeman Health System
Siloam Springs, AR
03.2026 - Current
- Welcomed patients and visitors, providing customer service and information on services offered.
- Managed patient registration processes using electronic health record systems.
- Assisted in scheduling appointments, coordinating with medical staff.
- Maintained confidentiality of patient information in compliance with HIPAA regulations and hospital policies.
Education
High School -
Colcord
Colcord, OK05.2024
Skills
- Customer Service
- Communication Skills
- Teamwork
- Time Management
- Professionalism & Ethics
Timeline
Registration Receptionist
Freeman Health System
03.2026 - Current
Patient Service Specialist
Provalus/Cencora
07.2025 - 03.2026
Store Associate
GoodWill
10.2024 - 07.2025
High School -
Colcord