Calla Solomon
Boca Raton,FL
Summary
Server with 18+ years of experience
providing excellent customer service
to guests at fine dining establishments. Well versed in wines and spirits with proven ability to preform well under pressure. Dedicated to using my communication skills and multi-tasking ability to provide memorable dining experience as a server at The Breakers.
Overview
10
10
years of professional experience
Work History
Server Trainer
Eddie V's Prime Seafood
Boca Raton, FL
11.2021 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Assisted in event planning and execution, leading to successful private parties and special events at the restaurant.
Server
Del Frisco's Double Eagle
Denver, CO
02.2016 - 10.2021
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Extensive wine knowledge and experience with wine presentation and food pairing.
Server
Don Shula’s
Miami, FL
05.2014 - 01.2016
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Diploma -
Mt. Lebanon High School
Mount Lebanon, PA06.2006
Skills
- Server etiquette
- Tableside Service
- Attention to Detail
- Menu presentation
- Strategic Planning
- Safe Food Handling
- Effective Time Management
- Upselling strategies
Timeline
Server Trainer
Eddie V's Prime Seafood
11.2021 - Current
Server
Del Frisco's Double Eagle
02.2016 - 10.2021
Server
Don Shula’s
05.2014 - 01.2016
Diploma -
Mt. Lebanon High School