Calla Solomon
Boca Raton,FL
Summary
Server with 20+ years of experience providing excellent customer service to guests at fine dining establishments. Well versed in wines and spirits with proven ability to preform well under pressure. Dedicated to using my communication skills and multi-tasking ability to provide memorable dining experience as a server.
Overview
12
12
years of professional experience
Work History
Server
The Breakers - Flagler Steakhouse
Palm Beach, Florida
11.2024 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries, enhancing overall dining experience and satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate food preparation, maintaining high standards of quality and presentation.
- Managed multiple tables simultaneously while maintaining attention to detail, resulting in efficient service and repeat business.
- Achieved the highest score in a comprehensive wine class, demonstrating extensive knowledge of varietals and regions.
- Developed an extensive knowledge of menu items and wine pairings, effectively advising guests to enhance their dining experience.
Server Trainer
Eddie V's Prime Seafood
11.2021 - 10.2024
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Assisted in event planning and execution, leading to successful private parties and special events at the restaurant.
Server
Del Frisco's Double Eagle
02.2016 - 10.2021
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Extensive wine knowledge and experience with wine presentation and food pairing.
Server
Don Shula’s
05.2014 - 01.2016
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Diploma -
Mt. Lebanon High School
Mount Lebanon, PASkills
- Server etiquette
- Tableside Service
- Attention to Detail
- Menu presentation
- Strategic Planning
- Safe Food Handling
- Effective Time Management
- Upselling strategies
Timeline
Server
The Breakers - Flagler Steakhouse
11.2024 - Current
Server Trainer
Eddie V's Prime Seafood
11.2021 - 10.2024
Server
Del Frisco's Double Eagle
02.2016 - 10.2021
Server
Don Shula’s
05.2014 - 01.2016
Diploma -
Mt. Lebanon High School