Janssen jasperson
Montgomery,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Tommy Bahama
The Woodlands, TX
01.2022 - Current
- Provided exceptional customer service to enhance guest experiences and promote brand loyalty.
- Efficiently managed multiple tables while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure order accuracy and satisfaction.
- Trained new servers on menu offerings, service standards, and restaurant protocols.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Team Member
Magnolia West FFA
Magnolia, TX
10.2017 - 05.2021
- Collaborated with team to organize and execute various agricultural events and activities.
- Fostered positive relationships among members to enhance teamwork and communication.
- Coordinated volunteer efforts to maximize participation and community involvement in programs.
- Career Development Events- competed on Wildlife Team, Nursery and Landscape Team, Entomology Team, and Livestock Judging Team
- Leadership Development Events- participated in Chapter Conducting, Job Interview, Public Speaking, and Extemporaneous Speaking
Education
Marketing Management
Sam Houston State University
Huntsville, TX08-2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Organization
- Customer satisfaction
- Detail-oriented
- Salesmanship
- Team collaboration
- Server etiquette
- Exceptional communication
Certification
- TABC License - 2025-2027
- FOODHANDLERS - 2025-2027
Timeline
Server
Tommy Bahama
01.2022 - Current
Team Member
Magnolia West FFA
10.2017 - 05.2021
Marketing Management
Sam Houston State University
FFA OFFICER POSITIONS
- 2020 FFA MAGNOLIA WEST CHAPTER PRESIDENT
- 2020 FFA BLUEBONNET DISTRICT VICE PRESIDENT
- 2021 FFA MAGNOLIA WEST CHAPTER SECRUTARY