Overview
Work History
Education
Skills
Affiliations
Timeline
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Calli N. Easthon

Overview

8
8
years of professional experience

Work History

Experience Director

Chick-fil, A Dayton Mall
04.2020 - Current
  • Managed shifts with 12-20 employees at a time
  • Kept labor costs below 20% at all times
  • Followed ServSafe guidelines of food safety
  • Managed scheduling for over 40 employees
  • Interviewed, trained, and evaluated new employees
  • Assisted leadership team in increasing store profits by 20% in one year

Customer Service Representative

Chick-fil-A Washington Township
01.2017 - 10.2020
  • Worked front of house, interacting face-to-face with guests
  • Took guests’ orders and assembled food items to ensure accuracy
  • Ensured positive customer experience while maintaining company standards of cleanliness and efficiency
  • Promoted teamwork and morale
  • Ensured the drive thru ran smoothly
  • Oversaw front of house team through opening and closing store tasks
  • Trained new employees in all areas of front of house
  • Created a pleasant environment for leadership, team members, and guests at all times

Education

01.2017

Skills

  • Customer service expert
  • Time management
  • Problem solving
  • Proficiency in restaurant POS systems

Affiliations

Enthusiastic customer service specialist with over 6 years of experience. Seeking to use proven interpersonal skills to further the interests of employers. Looking to invest time into a company and grow their customer relations through displays of efficiency and reliability.

Timeline

Experience Director

Chick-fil, A Dayton Mall
04.2020 - Current

Customer Service Representative

Chick-fil-A Washington Township
01.2017 - 10.2020

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Calli N. Easthon