Calli Smith
Summary
A skilled Production Manager that is focused on meeting company goals and requirements on a daily basis. Works very well in challenging and/or high-stress environments. Ready to apply all my abilities to contribute towards company success.
Overview
5
5
years of professional experience
Work History
Production & Scheduling Manager
S&S Concrete, Inc.
01.2021 - Current
- Managed all seven install crews (over 40 employees) and scheduled concrete installations on a daily basis.
- Scheduled estimates for concrete installs and organized all four of our estimator's estimation schedules.
- Input concrete orders via Excel through our concrete distributor throughout each week.
- Submitted 811 locating requests for our installations on a weekly basis.
- Answered all incoming calls to our office.
- Assisted customers with submitting applications for our financing program, GreenSky Financing.
- Resolved issues quickly with customers to close out overdue invoices.
- Assisted with any unsatisfied customer no matter the size of the issue.
- Organized all customer contracts to insure payments were collected.
- Processed and recorded all card payments through Transax.
- Invoiced all concrete installation customers and organized invoices with Excel and Quickbooks.
- Assisted with vendor payouts and invoicing.
- Recorded profit and loss records for the company each year.
- Organized all insurance and tag renewals twice a year on over 25 commerical vehicles.
- Managed all company social media accounts and provided marketing strategies.
- Proficient in Microsoft Word, Powerpoint, and Excel as well as Inuit Quickbooks.
Retail Shift Lead
Cracker Barrel
04.2019 - 01.2021
- Completed store opening/closing procedures and balanced tills.
- Trained and mentored new retail employees.
- Responded to and resolved customer questions and concerns regarding our products.
- Kept employees operating productively and working on task to meet our monthly store goals.
- Maintained safe working environment by observing our safety procedures.
- Assisted our Retail Manager with management duties including scheduling and inventory.
- Unloaded the retail inventory truck and stocked on a weekly basis.
Education
High School Diploma -
Smith Christian Academy
Shepherdsville, KY05.2020
Skills
- 5 years experience in Customer Service
- 3 years experience in Accounts Receivable/Payable
- 2 years experience in Production
- Effective Scheduling
Timeline
Production & Scheduling Manager
S&S Concrete, Inc.
01.2021 - Current
Retail Shift Lead
Cracker Barrel
04.2019 - 01.2021
High School Diploma -
Smith Christian Academy
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