Callie Gamble
Texarkana,AR
Summary
Knowledgeable customer service professional with extensive experience. Known as a team player with a friendly demeanor and proven ability to develop positive rapport with customers. Maintain ongoing customer satisfaction that contributes to overall company success. Highly articulate, with a results-oriented approach that addresses customer inquiries and issues while maintaining strong partnerships. Team player while also engaging independent decision-making skills.
Overview
5
5
years of professional experience
Work History
Bartender
Silver Star Smokehouse
Texarkana, TX
06.2021 - 10.2023
- Developed good working relationships with fellow employees through effective communication.
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Accurately recorded orders on cash register and point-of-sale system.
New Accounts Clerk
Farmers Bank & Trust
Texarkana, TN
02.2019 - 02.2022
- Provided support with customer inquiries regarding account balances, transactions and other related issues.
- Processed paperwork associated with the opening of new accounts including signature cards and check orders.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Barista
Starbucks
Texarkana, TX
07.2018 - 05.2021
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Received and accurately processed customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Built rapport with regular customers, fostering a welcoming atmosphere.
Education
BBA - Management Information Systems
Texas A&M University - Texarkana
Texarkana, TX05-2024
Associate of Science - Business Administration
University of Arkansas Community College-Hope
Hope, AR05-2022
Skills
- Account Management
- Sales expertise
- Customer Relationship Management (CRM)
- Microsoft Office
- High-energy attitude
- Adaptability and Flexibility
- Time Management
- Critical Thinking
- Marketing
- Accounting
- SQL
Timeline
Bartender
Silver Star Smokehouse
06.2021 - 10.2023
New Accounts Clerk
Farmers Bank & Trust
02.2019 - 02.2022
Barista
Starbucks
07.2018 - 05.2021
BBA - Management Information Systems
Texas A&M University - Texarkana
Associate of Science - Business Administration
University of Arkansas Community College-Hope
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