Callie Garvin
Florence,MS
Summary
Proven professional with extensive experience at Wiley Vision Care, adept in insurance verification and maintaining high standards of organization. Demonstrates exceptional verbal and written communication skills, ensuring efficient patient and client management. Achieved significant improvements in patient education and streamlined appointment scheduling processes, reflecting a positive and professional approach.
Overview
4
4
years of professional experience
Work History
Optometrist Assistant
Wiley Vision Care
Richland, MS
03.2022 - 07.2024
- Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
- Verified insurance coverage and collected payments from patients or other third-party payers.
- Facilitated the ordering and dispensing of eyeglasses and contact lenses, ensuring timely delivery to patients.
- Prepared treatment rooms for patient examinations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Receptionist
Villa South Assisted Living Facility
Florence, MS
10.2021 - 03.2022
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
Receptionist
Shag Salon
Florence, MS
06.2020 - 10.2021
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Education
Associate of Applied Science - Nursing
Jones County Junior College
Ellisville, MS12-2026
High School Diploma -
Florence High School
Florence, MS05-2023
Skills
- Scheduling
- Verbal and written communication
- Positive and professional
- Phone etiquette
- Organization skills
- Insurance verification
Timeline
Optometrist Assistant
Wiley Vision Care
03.2022 - 07.2024
Receptionist
Villa South Assisted Living Facility
10.2021 - 03.2022
Receptionist
Shag Salon
06.2020 - 10.2021
Associate of Applied Science - Nursing
Jones County Junior College
High School Diploma -
Florence High School
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