Callie Kahler
Phoenix,AZ
Summary
Dynamic operations manager with a proven track record at Maverik Adventure's First Stop, excelling in team empowerment and inventory management. Recognized for enhancing performance outcomes and maintaining workplace cleanliness. Adept in problem-solving and food safety, I consistently drive operational excellence and foster a collaborative environment.
Overview
13
13
years of professional experience
Work History
Operations Manager
Maverik Adventure's First Stop
Bullhead City, AZ
05.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
CSR
Family Dollar
Holbrook, AZ
04.2014 - 10.2014
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
Donut Maker
Donuts Plus
Holbrook, AZ
03.2012 - 04.2014
- Baked, decorated and displayed donuts per guidelines.
- Collaborated with team members to fulfill large orders efficiently and within tight deadlines.
- Maintained composure and work quality while under stress.
- Assisted in setting up and breaking down kitchen stations.
- Supported store management with inventory management tasks, ensuring adequate stock levels at all times.
- Increased efficiency by mastering various donut-making techniques for both yeast-raised and cake donuts.
- Boosted customer satisfaction with timely donut production while keeping up with demand during peak hours.
- Ensured consistent product quality by following established recipes and procedures during the mixing process.
Education
G.E.D. -
Holbrook High
Holbrook, AZ2006
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Inventory management
- Schedule management
- Delegation
- Customer retention
Timeline
Operations Manager
Maverik Adventure's First Stop
05.2021 - Current
CSR
Family Dollar
04.2014 - 10.2014
Donut Maker
Donuts Plus
03.2012 - 04.2014
G.E.D. -
Holbrook High