Callie MacInnis
Apollo Beach,FL
Summary
Salesperson with several years of experience in building relationships, serving customers, and ensuring positive outcomes. Expertise in customer service, communication, adapting in fast-paced situations, and learning new skills.
Overview
4
4
years of professional experience
Work History
Front Desk Manager & Salesperson
Middle Street School of Music & Music Shop
Plymouth, MA
06.2024 - 07.2024
- Handled schedules of teachers and students
- Created, adjusted, or canceled appointments
- Sold lessons or instruments to customers
- Answered incoming calls and provided customer service
- Closed and cleaned store and lesson rooms
- Created personal experiences and conversations with each customer
Office Support Assistant
Court Street Insurance Agency
Plymouth, MA
09.2021 - 07.2024
- Handled confidential information in a professional manner
- Provided general administrative and clerical support including filing, photocopying, scanning and faxing documents
- Delivered files to the Register of Motor Vehicles
Restaurant Hostess
42 Degrees North Restaurant
Plymouth, MA
07.2020 - 10.2021
- Took customers to their tables
- Answered phones and took take out orders
- Properly packaged food for customers in kitchen
- Brought take out orders to customers or customers cars
- Managed reservations, waitlists, and special requests for large parties
- Bussed tables when needed
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
High School Diploma -
Silver Lake Regional High School
Kingston, MA05-2022
Bachelor of Arts - Communications
University of South Florida
Tampa, FLSkills
- Customer service
- Customer engagement
- Sales process
- Communication skills
- Up-selling
- Willingness to learn new skills
Languages
English
Native/ Bilingual
German
Limited
Affiliations
- Guitar player for 10+ years
- Proficient in multiple Adobe programs
- Swimmer for 10+ years
- Basics in programming and robotics
- Enjoys learning new topics and skills
References
References available upon request.
Timeline
Front Desk Manager & Salesperson
Middle Street School of Music & Music Shop
06.2024 - 07.2024
Office Support Assistant
Court Street Insurance Agency
09.2021 - 07.2024
Restaurant Hostess
42 Degrees North Restaurant
07.2020 - 10.2021
High School Diploma -
Silver Lake Regional High School
Bachelor of Arts - Communications
University of South Florida
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