Callie Rainwater
Colleyville,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server, Host, and Cook
Palios Pizza Cafe
02.2023 - 07.2023
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Children's Party Host
Sweet And Sassy - Childrens Boutique
03.2022 - 12.2022
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Liaised with community organizations to promote recreational activities.
- Governed dining area to coordinate, usher and remove obstacles to drive positive dining experience.
- Took information about guests' party size, led to seating, offered menus, and ensured satisfaction among all guests.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
No Degree -
Grapevine High School
Grapevine, TX05.2025
Skills
- Food Preparation and Safety
- Front-of-house display creation
- Hospitality best practices
- Team Leadership
- Reliable and Responsible
- Order Accuracy
- Conflict and Complaint Resolution
- Strong Work Ethic
- Adaptable and Flexible
- High Energy and Stamina
- Intermediate Spanish Speaker
Certification
- ServSafe
- Food Handlers Class Cert.
- CPR Cert.
Languages
Spanish
Professional Working
Timeline
Server, Host, and Cook
Palios Pizza Cafe
02.2023 - 07.2023
Children's Party Host
Sweet And Sassy - Childrens Boutique
03.2022 - 12.2022
No Degree -
Grapevine High School
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