Callie Simpson
College Station,TX
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent customer service and advocacy experience.
Overview
5
5
years of professional experience
Work History
Case Manager
Chad Jones Law
College Station, TX
02.2024 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, medical providers and other agencies to ensure client needs were met.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Monitored client progress through regular follow-up contacts.
Child Support Officer II
Attorney General's Office
Bryan, TX
09.2021 - 12.2023
- My daily tasks consist of case management, reviewing appointments, modifications, establishing parent-child relationships, enforcement actions and filing various legal actions.
- Monitored cases for support order compliance and make adjustments if needed.
- Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Calculated child support obligations and debts.
- Explained policies, procedures and instructions to parents.
Retail Sales Associate
H-E-B
College Station, TX
08.2019 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
Citizens’ Prosecutor Academy
Brazos County District Attorney's Office11-2023
Master of Science - Victim Services Management
Sam Houston State University
12.2022
Bachelor of Science - Criminal Justice
Tarleton State University
05.2020
Associate of Applied Science - Criminal Justice
Blinn Community College
12.2018
Skills
- Customer Service
- Negotiations
- Great Team Player
- Case assessment
- Case Confidentiality
- Ability to work independently
- Knowledge of Legal Terminology
- Time management
- Open Communication
- Legal Documentation
- Microsoft Programs: Teams, Excel, Word, PowerPoint
- Treatment Plan Assistance
Affiliations
- Scotty's House Volunteer Ambassador- Began March 2024, helping out with events as a volunteer. I am currently set to work the Great American Steak Out, Spring Bash and Every Victim Every Time conference. Ambassador volunteers set up tables at events and spread information about Scotty's House and the services they offer in the community.
Timeline
Case Manager
Chad Jones Law
02.2024 - Current
Child Support Officer II
Attorney General's Office
09.2021 - 12.2023
Retail Sales Associate
H-E-B
08.2019 - 09.2021
Citizens’ Prosecutor Academy
Master of Science - Victim Services Management
Sam Houston State University
Bachelor of Science - Criminal Justice
Tarleton State University
Associate of Applied Science - Criminal Justice
Blinn Community College
Similar Profiles
Chad DickChad Dick
Owner/Operator at Law Office of Chad DickOwner/Operator at Law Office of Chad Dick
Kassandra GuzmanKassandra Guzman
Intake & Collections Specialist at Dunham & Jones, Attorneys at LawIntake & Collections Specialist at Dunham & Jones, Attorneys at Law
Nathan BurdinNathan Burdin
Summer Law Clerk at Black & Jones LawSummer Law Clerk at Black & Jones Law