Callie Sumner
Tabor City,NC
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Walgreens
Tabor City, NC
09.2020 - 11.2023
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Provided customer service to patients by answering questions about medications and health-related topics.
Insurance Sales Agent
Elite One Source
Tabor City, NC
06.2018 - 12.2018
- Welcomed new customers by providing them with the best and cheapest home and/or auto insurance.
- Took their money over the phone so that they could pay their bills.
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Built relationships with existing clients by providing exceptional service.
- Ensured that all required documents are properly filled out before submission.
- Reviewed insurance policies periodically to make sure they meet customer needs.
Waitress Trainee
Adams Seafood and Steaks
Tabor City, NC
02.2017 - 07.2017
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
Education
High School Diploma -
South Columbus High School
Tabor City, NC06.2017
Skills
- Drug Inventory Management
- Insurance Billing
- Billing Support
- Regulatory Compliance
- Prescription Filling
- Problem-Solving Skills
- Team Collaboration
- Processing Payments
- Proper Labeling Procedures
- Resolving Customer Issues
References
References available upon request.
Timeline
Pharmacy Technician
Walgreens
09.2020 - 11.2023
Insurance Sales Agent
Elite One Source
06.2018 - 12.2018
Waitress Trainee
Adams Seafood and Steaks
02.2017 - 07.2017
High School Diploma -
South Columbus High School