Christopher Alvarez

Operations Manager (Hub & Linehaul Manager January 2019-Present)

• Managed 10 Operations Supervisors and approximately 80-100 PT and FT Freight Handlers , Road Drivers, and City Drivers.
• Oversaw operation that handled anywhere from 2000-3500 shipments daily.
• Managed profit by ensuring staffing levels were adequate for daily work load, maintained on time gate departures, adequate production, and maintain direct loading goals.
• Worked with team of 50+ FTW Road Drivers
• Built cost friendly options to cover overages in lanes.
• Worked the Spring 2022 Annual Tractor & Linehaul run bid according to policy.

Operations Supervisor (Operations Compliance September 2016-January 2019)Operations Supervisor (City Dispatch Jan 2014-September 2016)

• Provided support to departments by assisting with special assignments and projects.
• Optimized overall customer experience with the Freight Box product through constant communication and quick processes turn around.
• Identified inefficiencies and made recommendations for process improvements.
• Dispatched all areas of FTW territory.
• Maintained healthy relationship with all members of the FTW City Driving Team.

Part Time Operations Supervisor/Full Time Operations Supervisor (Outbound Aug 2012- Jan 2014)

• Ensured proper and safe loading and unloading of freight to assist our OB team.
• Inspected product load for accuracy and safely transported it around our warehouse.

Outbound Supervisor

• Developed and shared best practices across the company, including introducing new electronic order picking system.
• Optimized the overall customer experience through improvement of order picking accuracy.
• Mentored, coached and trained numerous new team members.