Calvin Behnke
Portage
Summary
Experienced with maintaining and servicing ski equipment to ensure highest level of safety and performance. Utilizes strong communication skills to assist customers in selecting appropriate gear and ensuring proper fit. Knowledge of ski equipment and rental processes enhances overall customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service, Cashier, Bartender, and Outdoor
Skyhigh Campground
05.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Improved efficiency in order preparation by multitasking various responsibilities such as mixing drinks while simultaneously engaging with customers.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Ski Rental Technician, Techshop
Cascade Mountain
11.2020 - 03.2025
- Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
- Boosted repeat business through exceptional customer service and timely resolution of issues.
- Worked closely with management to develop effective strategies for meeting seasonal sales goals and increasing overall profitability.
- Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
- Reduced wait times for customers by efficiently managing the flow of traffic during peak hours.
- Repaired/maintained customers skis and snowboards.
Education
High School Diploma -
Portage Highschool
Portage, WI06-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Product knowledge
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Critical thinking
- Calm under pressure
Accomplishments
Employee of the month at Cascade Mountain March 2025
Certification
CSWA certified on Solidworks
Languages
Spanish
Limited Working
Timeline
Customer Service, Cashier, Bartender, and Outdoor
Skyhigh Campground
05.2021 - Current
Ski Rental Technician, Techshop
Cascade Mountain
11.2020 - 03.2025
High School Diploma -
Portage Highschool
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