Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Calvin Folsom

Little Elm

Summary

Highly motivated professional with a passion for continuous learning and adapting quickly to new challenges. Recognized for charismatic approach to leadership, fostering team collaboration, and empowering others to excel. Driven to achieve excellence, consistently seeking opportunities for growth and positive impact.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Supervisor

City Furniture
05.2023 - 08.2024
  • Communicate with team members, expectations on topics of safety, quality, accuracy and production goals.
  • Responsible for Quality Control Audits, developing staging practices, inspecting and responding to quality issues.
  • Work with leadership to assure proper handling of any vendor issues, concerns, and goals within company.
  • Analyze production reports and other information to determine best process to achieve expected results.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.


Leadership and Development Supervisor

City Furniture
06.2021 - 05.2023
  • Training and mentoring new hires. Led in the development of current associates and supervisors.
  • Responsible for training associates in heavy equipment such as Order Pickers, Tuggers and the Zamboni.
  • Experience in traveling, building and leading a team of 54 associates and cross training them in a new multi-million-dollar warehouse in Plant City Florida.
  • Maximize associates job performance by 15% by conducting Performance Improvement Plans and Volume Training.
  • Conduct daily audits in regard to safety and visual regulations.
  • Oversee staff of 47 operations associates responsible for pulling and staging approximately 70K cubes per night.
  • Provided technical guidance and support to team members.



Sales /Technician

Comcast
01.2016 - 02.2020
  • Place phone calls to potential customers to educate them on services and products offered by the company.
  • Worked together with a team consisting of sales reps and supervisors to exceed monthly quota.
  • Build rapport and relationships with internal customers through courteous, efficient and professional services.
  • Served existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
  • Coordinated closely with internal teams such as finance and logistics departments to ensure smooth order processing for all clients'' transactions.
  • Continuously refined personal sales techniques through regular feedback and coaching sessions with management.
  • Streamlined sales processes for increased efficiency, resulting in higher close rates.

Education

Associate of Science - Graphic Design

Miami Dade College
Miami, FL
07.2008

Skills

  • Lean Manufacturing
  • Warehouse Management
  • Microsoft Office
  • Operations Management
  • Performance monitoring
  • Task Delegation
  • Staff Supervision
  • Warehouse Operations
  • Production
  • Quality Assurance
  • Team Leadership
  • Decision-Making
  • Coaching and Mentoring
  • Staff Training
  • Staff Development and Training
  • Workflow Optimization
  • Cross-Functional Collaboration

Certification

  • Forklift,
  • Orderpicker
  • Zamboni
  • Tugger

Timeline

Operations Supervisor

City Furniture
05.2023 - 08.2024

Leadership and Development Supervisor

City Furniture
06.2021 - 05.2023

Sales /Technician

Comcast
01.2016 - 02.2020

Associate of Science - Graphic Design

Miami Dade College

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Calvin Folsom