Calvin J. Hendricks
Bloomington,MN
Summary
Dynamic operations leader with over 20 years of industry experience, dedicated to overseeing and driving success for Hirshfield’s Paint stores in the Twin Cities western metro. Expertise in process optimization and efficiency enhancement, complemented by a strong emphasis on team collaboration and strategic planning to achieve measurable results. Proven ability to adapt to evolving needs while effectively leading cross-functional teams, ensuring seamless project management and resource allocation. Recognized for a dependable, results-driven approach that consistently enhances operational performance and fosters a culture of excellence.
Overview
34
34
years of professional experience
Work History
Outside Sales Representative
Hirshfield’s Paint
Minneapolis, MN
01.2023 - Current
- Analyzed project requirements and provided tailored recommendations for paint and materials to enhance aesthetic and functional outcomes.
- Resolved technical product inquiries and diagnosed performance issues on customer sites.
- Assessed client purchasing patterns and proposed tailored product solutions to drive business expansion.
- Sourced and reached out to new clients to expand market presence in assigned area.
Commercial Store Manager
Hirshfield’s Paint
Plymouth, MN
02.2009 - 12.2022
- Directed management of locally owned commercial paint store to enhance customer service and operational efficiency.
- Executed daily operational tasks, including inventory management and precise receipt and distribution of products based on sales trends.
- Managed timely review of deposits and expense reports to optimize overhead expenditures, including payroll.
- Collaborated with outside sales representatives and business contacts to drive sustained sales growth.
- Assisted customers with product recommendations. Provided specifications for products. Guided clients through application tutorials and addressed relevant inquiries.
Commercial Store Manager
ICI Paints
Plymouth, MN
10.1998 - 01.2009
- Administered daily functions of nationally owned commercial paint store, ensuring optimal sales performance of $2mm annually.
- Collaborated with cross-functional teams to assess financial performance and implement expenditure controls for sustainable company growth.
- Oversaw accounts receivable management, maintaining a rolling monthly average of $200k.
- Managed product movement assessments and determined necessary order levels to ensure operational efficiency.
- Analyzed store and warehouse operation expenditures to ensure alignment with efficiency standards.
- Assisted customers with product recommendations. Provided specifications for products. Guided clients through application tutorials and addressed relevant inquiries.
Sales Associate
United Building Centers
Watertown, SD
04.1992 - 10.1998
- Customer driven service for new construction projects, remodels, and general sales.
- Estimate product and inventory needs for upcoming construction projects and over the counter sales.
- Inventory control and assessment of product movement, required order levels, and building merchandise displays.
- Assist and educate customers on products and services available per the company’s business model.
Education
Bachelor’s Degree - Accounting
Metro State
St. Paul, MN05-2004
Association of Arts Degree - undefined
Normandale Community College
Bloomington, MN01-2001
General education requirements - undefined
University of Minnesota Morris
Morris, MN04-1991
Skills
- Building professional connections
- Proactive team supporter
- Effective problem analysis
- Client relationship management
- Team cohesion development
- Effective conflict resolution
- Effective negotiation
- Data-driven decision making
Accomplishments
- 6.5% compound annual growth rate, 2022-2009 Hirshfield's sales
- 6% compound annual growth rate, 200-2008 ICI sales
- Hirshfield’s, “This Dog Can Hunt” award recipient (Nov 2012) for generating leads for outside sales.
- 2018 Award HPM Wholesale growth mature store.
- Hirshfield’s Retail Stores Leadership Program participant
- Collaborated on several teams to develop training programs for new employees.
- Two former work associates who worked under my supervision have been promoted to store manager
- Crystal Star Award, 2004, ICI Ranking based on sales increase over prior year, contribution dollar increases over prior year, days of supply of inventory, AR vs sales dollars, and employee hour’s vs sales dollars
- SHE (Safety, Health, and Environment) Award, 1999, ICI contact of the year for Implementation and enforcement of the SHE Charter for ICI paints
Timeline
Outside Sales Representative
Hirshfield’s Paint
01.2023 - Current
Commercial Store Manager
Hirshfield’s Paint
02.2009 - 12.2022
Commercial Store Manager
ICI Paints
10.1998 - 01.2009
Sales Associate
United Building Centers
04.1992 - 10.1998
Association of Arts Degree - undefined
Normandale Community College
General education requirements - undefined
University of Minnesota Morris
Bachelor’s Degree - Accounting
Metro State