- Exploring various forms of art, such as fusing glass, acrylic painting, and photography, to nurture creativity and personal growth
- I have a passion for photography and editing photos
- Crafting and DIY Projects
Teja Figenskau
Bellevue,WA
Summary
Accomplished sales expert recognized for strong problem-solving and customer service skills. Proven ability to drive sales growth through effective client engagement and strategic market analysis.
Overview
33
33
years of professional experience
Work History
Outside Sales Representative
Seattle Lighting
Bellevue, WA
08.1996 - Current
- Developed strong client relationships to drive sales and enhance customer satisfaction.
- Conducted product demonstrations to effectively showcase features and benefits to potential clients.
- Analyzed competitor offerings to identify gaps and opportunities for product positioning.
- Maintained comprehensive knowledge of industry trends to inform customer solutions and recommendations.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Monitored competitor activities to maintain competitive advantage.
- Utilized customer feedback to identify new product opportunities and market trends.
- Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
- Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
- Developed customized presentations for prospective clients that highlighted key product features most relevant to their specific needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
- Mentored junior sales representatives, sharing expertise on effective communication techniques and relationship-building strategies.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met existing customers to review current services and expand sales opportunities.
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
Sales Associate
Bed Bath and Beyond
Redmond, WA
07.1993 - 06.1996
- Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
- Assisted in inventory management, maintaining accurate stock levels and product organization.
- Trained new sales associates on product knowledge and customer engagement techniques.
- Developed promotional displays to enhance product visibility and drive sales growth.
- Resolved customer inquiries and complaints efficiently, fostering customer loyalty and satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Minnetonka High School
Minnetonka, MNSkills
- Building professional connections
- Dedicated team contributor
- Problem-solving
- Customer-focused service
- Strategic account oversight
- Sales team oversight
- Customer focused-service
- Computer skills
- Approachable
- Records management
Accomplishments
- Managed a portfolio of [Number] accounts providing for $[Number] in sales.
- Sustained [Number]% annual sales growth for [Number] consecutive years by introducing innovative sales and marketing techniques.
Interests
Timeline
Outside Sales Representative
Seattle Lighting
08.1996 - Current
Sales Associate
Bed Bath and Beyond
07.1993 - 06.1996
High School Diploma -
Minnetonka High School