Have been a Pharmacy Manager for 43 years at the same location- only the management changed. Customer service and loyalty were my personal goal. I had the privilege of servicing 4 generations of 2 families. Safety and care about each patient was the top priority. The friendships and love from my customers were the most incredible reward.
Work History
Pharmacy Manager
Associated Food Stores
Pharmacy Manager
5 Years 3 Months
Associated Foods Stores | 02.2016 - 05.2021
Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
Pharmacy Manager
7 Years 1 Month
Savon Drug Store | 01.2009 - 02.2016
Ordered all pharmacy supplies and kept check on inventory levels.
Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
Pharmacy Manager
22 Years 1 Month
Albertsons Pharmacy | 04.1987 - 05.2009
Streamlined workflow processes, improving prescription fulfillment efficiency while maintaining accuracy and safety protocols.
Led initiatives to enhance patient engagement through educational programs on medication use and health management.
Analyzed performance metrics to identify areas for improvement, driving strategic enhancements in pharmacy operations.
Mentored pharmacy staff, fostering a collaborative environment focused on professional development and continuous improvement.
Pharmacy Manager
8 Months
Farmer Jacks | 04.1987 - 12.1987
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
Trained pharmacy interns and newly hired pharmacy technicians.
Pharmacy Manager
8 Years 2 Months
Safeway Foods | 02.1979 - 04.1987
Oversaw daily pharmacy operations ensuring compliance with regulatory standards and company policies.
Developed and implemented training programs for staff to enhance product knowledge and customer service skills.
Managed inventory levels, optimizing stock control processes to minimize waste and ensure availability of medications.
Collaborated with healthcare providers to address patient needs and optimize medication therapy management.