Calvin Tidwell
Little Elm,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
27
27
years of professional experience
Work History
Independent Insurance Agent
The Alliance
06.2022 - Current
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Obtained underwriting approval by completing application for coverage.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Day Warehouse Manager
Amerisource Bergen Drug
10.2013 - 11.2023
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Stocking Supervisor
AmerisourceBergen Drug
05.2011 - 10.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
Receiving Supervisor
Amerisource Bergen Drug
03.1998 - 05.2011
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Conducted employee training and onboarding processes with strategic goals in mind.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
Night Shift Supervisor
Bergen Brunswig
12.1996 - 02.1998
- Managed communication between associates and management, addressing key issues and needs.
- Observed each team member to carry out duties and provided constructive criticism.
- Assisted customers with complaints, questions and concerns.
- Cultivated professional working relationships with peers and supervisors.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Education
Associate of Applied Science - Electronics
Southern Arkansas University Tech
Camden, ARSix Sigma Green Belt
University of North Texas
Denton, TXSkills
- Team collaboration
- Adaptability
- Interpersonal skills
- Customer service orientation
- Problem-solving abilities
- Attention to detail
- Strong communication
- Insurance product knowledge
- Goal-oriented mindset
- Sales expertise
- Conflict resolution
- Licensed Insurance Agent
Affiliations
BNI- Business Networking International
Timeline
Independent Insurance Agent
The Alliance
06.2022 - Current
Day Warehouse Manager
Amerisource Bergen Drug
10.2013 - 11.2023
Stocking Supervisor
AmerisourceBergen Drug
05.2011 - 10.2013
Receiving Supervisor
Amerisource Bergen Drug
03.1998 - 05.2011
Night Shift Supervisor
Bergen Brunswig
12.1996 - 02.1998
Associate of Applied Science - Electronics
Southern Arkansas University Tech
Six Sigma Green Belt
University of North Texas
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