Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Calvin Walls

Summary

Hardworking and loyal multifaceted leader with a diligent approach to building and leading strong teams. Successful for almost 30 years in an ever changing technology industry.

Overview

33
33
years of professional experience

Work History

Sales Manager

OM Ganesh
11.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.

Sales Manager

Wireless Made Simple
02.2020 - 10.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.

Solutions Specialist

The Phone Guys, Inc
04.2004 - 01.2020
  • Scheduled appointments for further services.
  • Conducted troubleshooting and diagnostic procedures on customer devices.
  • Answered customer questions about billing, account issues and upgrade possibilities.
  • Recommended new products and services to customers.
  • Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
  • Enhanced customer satisfaction ratings by resolving issues efficiently.

Program Director

Raymark Broadcasting WOKW
03.1994 - 02.2004
  • Responsible for writing and reading hourly news reports.
  • Wrote and produced advertisers commercials as well as public service announcements
  • Scheduled shifts for on air talent
  • Interviewed clients and the general public at "live" events


Shift Leader

Permagrain Products
03.1991 - 02.1994
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High School Diploma -

Clearfield Area High School
Clearfield, PA
06.1988

Skills

  • Product and Service Management
  • Review Contracts
  • Exceptional Multitasking Skills
  • Sales Quota Management
  • Analytical Problem Solver
  • Extensive Marketing Knowledge
  • Knowledge of Social Media Platforms

Additional Information

  • Excellent public speaking skills due to being a musician in many successful regional groups and many years of local theater experience.
  • Self promotion skills using social media and traditional media


Timeline

Sales Manager

OM Ganesh
11.2022 - Current

Sales Manager

Wireless Made Simple
02.2020 - 10.2022

Solutions Specialist

The Phone Guys, Inc
04.2004 - 01.2020

Program Director

Raymark Broadcasting WOKW
03.1994 - 02.2004

Shift Leader

Permagrain Products
03.1991 - 02.1994

High School Diploma -

Clearfield Area High School

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Calvin Walls