Summary
Overview
Work History
Education
Skills
Timeline
Generic

CALVINETTE LEWIS

FT WORTH ,TEXAS

Summary

Dynamic Prior Authorization Pharmacy Representative at Express Scripts with a proven track record in resolving insurance claim issues and optimizing workflow processes. Detail-oriented and skilled in team collaboration, I enhanced patient adherence through education and streamlined operations, significantly improving customer satisfaction and trust.

Overview

3
3
years of professional experience

Work History

Prior Authorization Pharmacy REPRESENTATIVE

Express Scripts
04.2022 - Current
  • Resolved insurance claim issues promptly, facilitating seamless coverage for patients'' medications.
  • Educated patients on proper medication usage and potential side effects, promoting adherence to treatment plans.
  • Established strong relationships with healthcare providers, fostering increased collaboration for patient care.
  • Worked closely with other members of the pharmacy team, demonstrating strong communication skills for effective collaboration.
  • Handled sensitive patient information confidentially, ensuring compliance with HIPAA guidelines.
  • Assisted pharmacists with medication compounding tasks, adhering to strict quality control standards.
  • Provided exceptional customer service by addressing inquiries and concerns in a timely manner, resulting in increased loyalty and trust from clients.
  • Processed high volumes of prescriptions accurately under time pressure while maintaining attention to detail.
  • Optimized workflow processes to reduce wait times and improve overall customer experience in the pharmacy.
  • Streamlined pharmacy operations with efficient inventory management and accurate medication dispensing.

Education

ALL

EASTERN HILLS HIGH
FORT WORTH
05-2000

Skills

  • Detail-oriented
  • Product presentation
  • Problem-solving skills
  • Team collaboration

Timeline

Prior Authorization Pharmacy REPRESENTATIVE

Express Scripts
04.2022 - Current

ALL

EASTERN HILLS HIGH
CALVINETTE LEWIS