Jamie Johnson
Fort Worth
Summary
Seasoned Pharmacy Technician with over 14 years of experience, demonstrating strong leadership skills and a comprehensive understanding of pharmacy operations. Expertise in efficiently filling prescriptions in fast-paced, high-volume environments while effectively managing prior authorizations and operational workflows. Recognized for a results-driven approach and reliable collaboration with team members and healthcare providers, fostering a cohesive work environment. Adaptability to changing needs, coupled with exceptional problem-solving abilities and patient communication skills, ensures streamlined medication approval processes and enhanced patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Prior Authorization Pharmacy Technician
Centene (contract Through Actalent)
Florida (remote Position)
08.2025 - 05.2026
- Processed prior authorization requests to ensure compliance with pharmacy benefit guidelines.
- Collaborated with healthcare providers to obtain necessary documentation for medication approvals.
- Reviewed patient medication history to verify eligibility for prescribed therapies.
- Utilized electronic health record systems to track and manage authorization statuses efficiently.
Lead Pharmacy Technician
Walmart pharmacy
Bedford, TX
01.2019 - 08.2025
- Assisted in managing inventories by rotating stock and removing expired or damaged drug products. Supported resolution of discrepancies in drug counts.
- Oversaw verification and fulfillment of over 500 prescriptions daily in a high-volume retail pharmacy environment.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Supervised pharmacy operations to ensure compliance with regulatory standards and company policies.
- Supervised and guided junior pharmacy technicians in medication dispensing and customer service protocols.
Certified Pharmacy Technician Supervisor
Kroger
Hurst, TX
06.2017 - 11.2019
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Certified Pharmacy Technician
Pharmacy Healthcare Solutions
Fort Worth, TX
06.2017 - 06.2019
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information
- Pm filled in as needed
Pharmacy Technician
Walgreens
Hurst, TX
06.2016 - 08.2017
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
Certified Pharmacy Technician
Humana
Irving, TX
07.2016 - 06.2017
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Certified Pharmacy Technician
Prime Therapeutics LLC
Irving, TX
08.2014 - 06.2016
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Multi task phone calls and computer tasks simultaneously
- Assisted customers via phone with lost packages, tab ids, refill request, and insurance questions
Pharmacy Technician
Walmart
Grapevine, TX
12.2009 - 06.2014
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Answered telephones to respond to questions or requests.
Education
High School Diploma -
Fossil Ridge High School
Keller, TX05-2004
Skills
- Data Entry
- Dispensing Medications
- Medication Documentation
- Detail-Oriented
- Customer Service
- Prioritization and Organization
- Inventory Management
- Problem-Solving Skills
- Insurance Billing
- Answering and Routing Calls
- Prior authorization
- Leadership qualities
- Insurance verification expertise
- Professionalism and ethics
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Prior Authorization Pharmacy Technician
Centene (contract Through Actalent)
08.2025 - 05.2026
Lead Pharmacy Technician
Walmart pharmacy
01.2019 - 08.2025
Certified Pharmacy Technician Supervisor
Kroger
06.2017 - 11.2019
Certified Pharmacy Technician
Pharmacy Healthcare Solutions
06.2017 - 06.2019
Certified Pharmacy Technician
Humana
07.2016 - 06.2017
Pharmacy Technician
Walgreens
06.2016 - 08.2017
Certified Pharmacy Technician
Prime Therapeutics LLC
08.2014 - 06.2016
Pharmacy Technician
Walmart
12.2009 - 06.2014
High School Diploma -
Fossil Ridge High School