Calvo Wara Mbah
San Antonio
Summary
Accomplished Operations Manager with a proven track record at Everpraise LLC, enhancing operational efficiency by automating tasks and optimizing workflows, leading to increased accountability and performance. Skilled in logistics management and team leadership, I excel in strategic planning and effective communication, achieving 100% end-user satisfaction in supply chain operations.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Everpraise Llc
06.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
Logistics Specialist
Endamis Logistics
02.2016 - 10.2019
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Implemented a proactive approach to demand forecasting, enabling better resource allocation planning and reducing stockouts during peak seasons.
- Designed training programs for new employees, ensuring they were equipped with the necessary skills and knowledge to succeed in their roles as Logistics Operations Specialists.
Education
No Degree - Business Administration And Management
University of Soa
Yaounde, CameroonAssociate of Science - Computer Science
San Antonio College
San Antonio, TX05-2025
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Project management
- Budgeting and forecasting
- Staff management
- Public speaking
- Logistics management
- Effective communication
- Strategic planning
- Client service
Accomplishments
- Achieved best used auto sale business in 2020 - 2023 through effectively helping with satisfying customers need.
- Supervised team of 30 staff members and deliver drivers.
- Resolved product issue through consumer testing.
- Collaborated with team of various sections in the development of 30 sales per month.
Certification
- Salesforce Certified Administrator
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Languages
French
Professional Working
English
Native or Bilingual
Timeline
Operations Manager
Everpraise Llc
06.2019 - Current
Logistics Specialist
Endamis Logistics
02.2016 - 10.2019
No Degree - Business Administration And Management
University of Soa
Associate of Science - Computer Science
San Antonio College
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