Cam Martin
Norfolk,VA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Eastern Virginia Medical School
10.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Assistant Manager
Walgreens Boots Alliance
05.2021 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assistant Store Manager
Hertz Car Rental
09.2020 - 05.2021
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Shift Lead Manager
Lowe's Home Improvement
09.2019 - 07.2020
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Server Shift Leader
Roosevelt Brewing Company & Public House
09.2017 - 12.2018
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Office Secretary
Eastern New Mexico University
07.2015 - 07.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Associate of Applied Science - Nursing
East Coast Polytechnic Institute
Virginia Beach, VA07.2023
Bachelor of Science - Sociology
Eastern New Mexico University
Portales, NM05.2018
Skills
- Electronic Medical Record
- Patient Care Monitoring
- Pharmacologic Interventions
- IV Administration
- Pain Management Techniques
- Medication Administration
- Direct Nursing Care
- Patient and Family Education
Certification
- Registered Nurse - License Number 0001323595 Expiration: 05/31/023
Timeline
Medical Receptionist
Eastern Virginia Medical School
10.2022 - Current
Assistant Manager
Walgreens Boots Alliance
05.2021 - 10.2022
Assistant Store Manager
Hertz Car Rental
09.2020 - 05.2021
Shift Lead Manager
Lowe's Home Improvement
09.2019 - 07.2020
Server Shift Leader
Roosevelt Brewing Company & Public House
09.2017 - 12.2018
Office Secretary
Eastern New Mexico University
07.2015 - 07.2017
Associate of Applied Science - Nursing
East Coast Polytechnic Institute
Bachelor of Science - Sociology
Eastern New Mexico University
- Registered Nurse - License Number 0001323595 Expiration: 05/31/023
Similar Profiles
David GakhokidzeDavid Gakhokidze
Resident at Eastern Virginia Medical SchoolResident at Eastern Virginia Medical School
Aimee BaderAimee Bader
Senior Assistant Director at Eastern Virginia Medical SchoolSenior Assistant Director at Eastern Virginia Medical School
STERLINE D. EVERETTESTERLINE D. EVERETTE
Administrative Support Coordinator at Eastern Virginia Medical SchoolAdministrative Support Coordinator at Eastern Virginia Medical School