Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

C’Ambrea Cuevas

Houston

Summary

Detail-oriented professional with experience in customer service and billing procedures, adept at assisting clients with inquiries related to their bills and payment options. Demonstrated ability to resolve billing issues promptly while providing technical assistance regarding billing policies. Skilled in data entry for updating customer accounts with payment details, ensuring accuracy and efficiency in financial records. Proven track record of educating customers on banking services, contributing to enhanced customer satisfaction and retention.

Resourceful Universal Banker known for high productivity and efficient task completion. Skilled in customer service, financial advising, and risk management. Excel at communication, problem-solving, and adaptability to meet client needs and support team objectives.

Overview

3
3
years of professional experience

Work History

Universal Banker

Unity National Bank
Houston
12.2023 - 04.2025
  • Advised customers on how to use mobile banking applications effectively.
  • Attended weekly meetings with branch managers to discuss goals related to sales targets.
  • Educated customers about the features of different types of bank accounts available.
  • Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.

Billing Representative

SAGIS PLLC
Houston
10.2022 - 12.2023
  • Assisted customers with inquiries regarding their bills and payment options.
  • Provided technical assistance to clients regarding billing procedures and policies.
  • Responded promptly to customer requests or inquiries about their bills or payment statuses.
  • Resolved customer inquiries related to billing issues promptly.
  • Performed data entry to update customer accounts with payment details.

Education

High School Diploma -

Benjamin O Davis High School
Houston, TX
06-2023

Skills

  • Mobile banking
  • Account opening
  • Customer education
  • Billing procedures
  • Customer service
  • Problem solving

Languages

English
Full Professional

Timeline

Universal Banker

Unity National Bank
12.2023 - 04.2025

Billing Representative

SAGIS PLLC
10.2022 - 12.2023

High School Diploma -

Benjamin O Davis High School
C’Ambrea Cuevas