Cambria Kelly
Palm Bay,FL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
Bubbas 33
3701 E Central Texas Expy, Killeen, TX 76543
06.2021 - 06.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
Hostess
Razzoo's Cajun Cafe
201 E Central Texas Expy
07.2020 - 01.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Planned and executed 10 -guest parties by organizing menus, spaces and special requests
Education
No Degree - Esthetician
The Salon Professional Academy
Melbourne, FL01.2023
High School Diploma -
C E Ellison High School
Killeen, TX05.2022
Skills
- Kitchen Staff Coordination
- Bill Computation
- Guest Flow
- Dining Reservations
- Multi-Line Telephone Systems
- Table Assignment Management
- Warm and Welcoming
- Front- and Back-Of-House Coordination
- Dining area maintenance
Timeline
Hostess
Bubbas 33
06.2021 - 06.2022
Hostess
Razzoo's Cajun Cafe
07.2020 - 01.2021
No Degree - Esthetician
The Salon Professional Academy
High School Diploma -
C E Ellison High School