Summary
Overview
Work History
Education
Skills
Timeline
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Camden Akers

Farmington Hills

Summary

Accomplished Department Manager at H&M Hennes & Mauritz, adept in staff management and work planning. Excelled in enhancing customer satisfaction and sales through strategic coordination and motivational leadership. Proven expertise in recruiting and training, with a background in creating engaging social media campaigns that boost brand visibility.

Overview

4
4
years of professional experience

Work History

Department Manager

H&M Hennes & Mauritz
02.2024 - Current
  • Collaborated with other departments to ensure seamless coordination in achieving sales and merchandizing goals
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements
  • Optimized scheduling practices to ensure adequate staffing during peak business hours
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the store's capabilities.

Department Supervisor

H&M Hennes & Mauritz
01.2023 - 02.2024
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed large teams of employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw shipment processes, data reporting, and truck planning

Social Media Analyst

Chevron Companies
06.2021 - 08.2022
  • Designed visually appealing graphics for use in both organic and paid social media content, enhancing overall aesthetic appeal.
  • Enhanced brand visibility by creating and executing engaging social media campaigns.
  • Optimized social media profiles for increased search engine visibility and improved user experience.
  • Tracked and submitted progress reports to marketing manager and adjusted marketing strategies accordingly

Education

Bachelor of Science - Business Management

University of Michigan
Ann Arbor, MI
04-2027

Skills

  • Customer service
  • Staff management
  • Recruiting
  • Work planning and organization
  • Sales reporting
  • Motivational Leadership
  • Success in high volume retail environment

Timeline

Department Manager

H&M Hennes & Mauritz
02.2024 - Current

Department Supervisor

H&M Hennes & Mauritz
01.2023 - 02.2024

Social Media Analyst

Chevron Companies
06.2021 - 08.2022

Bachelor of Science - Business Management

University of Michigan

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Camden Akers