CAMDYN VOLLMER
Alexandria
Summary
Dynamic hospitality professional with proven leadership at Kitchen Social, recognized for enhancing guest experiences and training staff. Skilled in customer relationship management and problem-solving, I implemented successful service systems and built strong vendor partnerships, ensuring exceptional service delivery. Passionate about creating memorable experiences and fostering team collaboration.
Overview
11
11
years of professional experience
Work History
Lead Server
Kitchen Social
Lewis Center
08.2020 - Current
- Trained new serving staff within six months of starting as a server.
Served customers with professionalism in fast-paced dining environment.
Demonstrated leadership skills as one of the youngest servers on the team. - I ran the orientation program and trained servers on the floor weekly.
- As a server, I was always reminded by my colleagues that they strive to make connections as easily as I did.
- I learned great communication skills, became a natural leader, and learned how to problem solve quickly.
Concierge
Holiday Beach Rentals
Panama City Beach
10.2022 - 02.2023
- Charged with creating the ultimate experience for guests staying in luxury beach homes in Panama City Beach, Florida.
- I created and implemented a grocery delivery service system for the company that they continue to use today.
- I set up personalized events for guests and created party packages for the company.
- I developed and maintained relationships with local vendors to provide guests with access to exclusive services and experiences.
Supervisor
Kitchen Social
Lewis Center
03.2021 - 10.2022
- As a manager at Kitchen Social, I guided the serving staff, hosts, food runners, and overall guest experience.
- Touching tables and interacting with guests was a huge focus while managing.
- Kitchen Social was voted 'Best Wait Staff' in Columbus and it was important to maintain that status.
- Ensuring servers were staying focused, the host stand was seating properly, and our guests were satisfied forced me to improve on leadership, time management, and communication skills.
- Voted best restaurant in Columbus three years in a row
- Achieved recognition as 'Best Restaurant' in Columbus for three consecutive years.
Server and Cashier
Greek Express
Lewis Center
11.2018 - 08.2020
- Managed nightly deposits, opened and closed store, and interacted with many guests.
- I built relationships and established many regular customers.
- Learned quickly how to handle customer complaints calmly and professionally, resolving customer issues in a timely manner.
Cashier
Great American Cookie Company
Lewis Center
08.2017 - 11.2018
- Time management and organization were important skills to possess for this job.
- I ran nightly deposits, kept fresh cookies baked and restocked for two locations in the mall, and completed personalized cakes daily.
- I was charged with closing the store and training new employees within months of working for the company.
- Handle cash, credit, and gift card transactions with precision and care.
Server/Customer Service
The Inn at Olentangy Trail
Lewis Center
05.2015 - 08.2017
- My first job serving at a retirement home.
- Set up events for the residents and served breakfast, lunch, and dinner.
- I built close relationships with the staff and residents at the retirement home.
- Maintained a clean and organized work area, including washing dishes and resetting tables after each meal.
Education
University of Cincinnati - Psychology
University of Cincinnati
CincinnatiEsthetician License - Esthetician
Mason Anthony School of Cosmetology
ColumbusSkills
- Attention to detail
- Customer relationship management
- Communication skills
- Problem solving
- Leadership
- Customer service
- Team management
- Passionate
- Sales strategies
Timeline
Concierge
Holiday Beach Rentals
10.2022 - 02.2023
Supervisor
Kitchen Social
03.2021 - 10.2022
Lead Server
Kitchen Social
08.2020 - Current
Server and Cashier
Greek Express
11.2018 - 08.2020
Cashier
Great American Cookie Company
08.2017 - 11.2018
Server/Customer Service
The Inn at Olentangy Trail
05.2015 - 08.2017
University of Cincinnati - Psychology
University of Cincinnati
Esthetician License - Esthetician
Mason Anthony School of Cosmetology