Camelia Codner
Hiram,OH
Summary
Proactive and detail-oriented, excelled at Hinchey's Bar & Grill by enhancing customer satisfaction through exceptional service and hospitality expertise. Leveraged strong multitasking and POS system proficiency to elevate guest experiences, achieving seamless service transitions. Cultivated lasting relationships with regulars, demonstrating a blend of guest engagement and cash handling skills.
Overview
14
14
years of professional experience
Work History
Server
Hinchey's Bar & Grill
South Carolina
07.2021 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server / Bartender
Wyndham Reef Resort
Cayman Island
04.2019 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server / Bartender
Hyatt Ziva & Zilara
Montego Bay Jamaica
11.2014 - 11.2018
Seever / Bartender
Iberostar Hotels & Resorts
Montego Bay Jamaica
09.2009 - 11.2014
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Albert Town
Jamaica07.2005
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- Food safety understanding
- Table Bussing
- Guest Relations Management
- Dining area maintenance
- Guest Seating
- Table Setting
- Table setting knowledge
Timeline
Server
Hinchey's Bar & Grill
07.2021 - 03.2023
Server / Bartender
Wyndham Reef Resort
04.2019 - 05.2020
Server / Bartender
Hyatt Ziva & Zilara
11.2014 - 11.2018
Seever / Bartender
Iberostar Hotels & Resorts
09.2009 - 11.2014
Albert Town