Camellia Fowler
Environmental Services Supervisor
Memphis,Tennessee
Summary
Experienced Supervisor with 10 years of exceptional experience leading teams, delivering results and exceeding expectations utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Southland Park Gaming and Racing
12.2013 - Current
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness and companies
- Support
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action in a timely manner
- Plans schedules and attention to detail
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
- Inventories to express the stock and equipment for supplies
- Construct payroll and vacation time off for associates based on the volume of the business
- Establishes standards and procedures for work of housekeeping staff
- Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals
- Attends staff meetings to discuss company policies and patrons' complaints.
Credit Repair and Financial Specialist
Fowler Credit & Financial Services
09.2021 - 10.2022
- Handle ingoing and outgoing calls
- Troubleshooting technical issues with computers signing up
- Performed credit reviews on corporations to assess financial conditions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Helping clients through the process
- Presenting webinars, presentations, and meetings
- Thinking critical and analysis
- Well- organized in business documents
- Strive to help clients and driven to pursue
- Quote price and discount systems
- Investigated and resolved customer disputes related to credit decisions.
Night Auditor
Parnell's BBQ
08.2009 - 09.2011
- Enforced policies and procedures to increase efficiency.
- Monitored hotel's budget and financial records.
- Trained new staff members in customer service techniques and hotel operations.
- Implemented marketing and promotional initiatives to increase occupancy.
- Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
- Kept accounts in balance and ran daily reports to verify totals.
Education
BBA - Professional Studies: Organizational Management
The University of Memphis
Memphis12.2023
Associate of Arts - Business Administration
South Community College
West Memphis, AR.05.2010
Skills
- Microsoft Office, Excel, PowerPoint, Outlook, (10 years)
- Interviewing
- Payroll
- Spreadsheet, Databases,
- Word Processing
- Detailed Instruction
- Expense Tracking
- Recruiting
- Management
- Budgeting
- ADP
- Windows
Timeline
Credit Repair and Financial Specialist
Fowler Credit & Financial Services
09.2021 - 10.2022
Housekeeping Supervisor
Southland Park Gaming and Racing
12.2013 - Current
Night Auditor
Parnell's BBQ
08.2009 - 09.2011
BBA - Professional Studies: Organizational Management
The University of Memphis
Associate of Arts - Business Administration
South Community College
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