Camer Pentagrass
Saint Johnsville,NY
Summary
Driven by results, I excel in account management and customer service, as demonstrated at Buddys where I significantly enhanced client satisfaction and retention. My expertise spans from resolving complex HVAC issues at Vanguard Air Duct Cleaning Services to optimizing warehouse operations at Pumps Tire Service, showcasing my adaptability and teamwork skills.
Overview
2
2
years of professional experience
Work History
Account Manager and Recovery Agent
Buddys
01.2023 - 06.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retentio
n rate by providing exceptional customer service and anticipating client needs. - Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Warehouse Worker
Pumps Tire Service
06.2022 - 09.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
HVAC Technician
Vanguard Air Duct Cleaning Services
04.2021 - 09.2021
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Education
91B Mechanic - 91B AIT
JUNE 4TH
Jackson, SC11.2012
GED -
Job Corp
100 Pine St, North Grafton, MA 0153611.2011
CARPENTER - CARPENTER
JOB CORP
100 Pine St, North Grafton, MA 0153611.2011
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
Timeline
Account Manager and Recovery Agent
Buddys
01.2023 - 06.2023
Warehouse Worker
Pumps Tire Service
06.2022 - 09.2022
HVAC Technician
Vanguard Air Duct Cleaning Services
04.2021 - 09.2021
91B Mechanic - 91B AIT
JUNE 4TH
GED -
Job Corp
CARPENTER - CARPENTER
JOB CORP
Similar Profiles
Ajee JohnsonAjee Johnson
Waitress at BuddysWaitress at Buddys
Nikele McGeeNikele McGee
Assistant Manager at Buddys Home FurnishingsAssistant Manager at Buddys Home Furnishings
Ashley DunnAshley Dunn
Bail Bond Agent at Buddys Bail BondsBail Bond Agent at Buddys Bail Bonds
Deborah ZeidnerDeborah Zeidner
LPN at Saint Mary's HealthcareLPN at Saint Mary's Healthcare
Dylan BarnesDylan Barnes
Laborer Operator at JP Trucking & PavingLaborer Operator at JP Trucking & Paving