Summary
Overview
Work History
Education
Skills
Timeline
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CAMEREN PERCHER

CLEVELAND,OH

Summary

Supervisor with 5+ years in retail management, focused on improving customer satisfaction and increasing sales. Demonstrated success in team leadership, operational efficiency, and creating a collaborative workplace. Expertise in coaching, hiring, and strategic planning, dedicated to continuous improvement and exceptional customer service.

Overview

5
5
years of professional experience

Work History

Supervisor

Best Buy
08.2024 - Current
  • Lead team to enhance customer service, boosting satisfaction and driving measurable sales growth.
  • Manage staff schedules, ensuring optimal coverage and improving operational efficiency.
  • Implement training programs, enhancing team skills and contributing to a supportive work environment.
  • Fostered a positive team environment, enhancing employee morale and promoting collaboration among staff.

Assistant Store Manager

Dicks Sporing Goods
06.2023 - 08.2024
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.

Assistant Store Manager

Dicks Sporting Goods
11.2021 - 06.2023
  • Assistant Store Manager of Hardlines department
  • District Captain of Diversity Equity & Inclusion
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Analyzed and interpreted store trends to facilitate planning 30/60/90.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Footwear Team Lead

Dicks Sporting Goods
06.2021 - 11.2021
  • Prioritized and managed multiple projects and integrated leadership responsibilities with selling role.
  • Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction #1 in district.
  • Delivered informed and professional customer service and assessed client needs to best recommend footwear products.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Lodge Lead

Dicks Sporting Goods
11.2020 - 06.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

High School - undefined

Berea-Midpark High School
Berea, OH
01.2017

Skills

  • Financial Management
  • Work Planning
  • Business Leadership
  • Hiring
  • Retail Operations
  • Sales Tracking
  • Time Management
  • Pricing
  • Coaching
  • Shift Scheduling
  • Department Oversight
  • Inventory Management
  • Visual Merchandising
  • Team Development
  • Customer Engagement
  • Training and mentoring
  • Customer service

Timeline

Supervisor

Best Buy
08.2024 - Current

Assistant Store Manager

Dicks Sporing Goods
06.2023 - 08.2024

Assistant Store Manager

Dicks Sporting Goods
11.2021 - 06.2023

Footwear Team Lead

Dicks Sporting Goods
06.2021 - 11.2021

Lodge Lead

Dicks Sporting Goods
11.2020 - 06.2021

High School - undefined

Berea-Midpark High School

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CAMEREN PERCHER