Cameron Ancona
Machesney Park,IL
Summary
Dedicated worker possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offering 2 years of experience leading talented teams and exceeding objectives. Background includes strong history in customer satisfactions, keeping a safe and sanitary workplace, and strong communication with my teammates.
Overview
8
8
years of professional experience
Work History
Person in Charge
Jimmy John's
Machesney Park, Illinois
07.2021 - Current
- Provided guidance and support for personnel as needed.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with others to discuss new opportunities.
Crew Member
MOD Pizza
Machesney Park, IL
03.2021 - 10.2021
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Being in an environment that serves hot food, I had to be very aware of my surroundings.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
Sandwich Artist
Subway
Loves Park, IL
01.2020 - 12.2020
- Completed opening, closing and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Verified orders and bagged items for easy transport.
- Answered guest questions, delivering most accurate and updated information available.
- Informed customers of regular deals or monthly specials to upsell orders.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
Waitress
Speakeasy Bar & Grill
Loves Park, IL
04.2016 - 01.2017
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented food and beverages to guests at tables.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Communicated daily specials to customers.
- Provided accurate change for cash transactions using a cash register system.
Education
High School Diploma -
Harlem High School
Machesney Park, IL06-2018
Skills
- Effective Leadership
- Staff Development
- Team Management
- Inventory Control
- Strategic Planning
- Staff Management
- Complex Problem-Solving
- Training and mentoring
Timeline
Person in Charge
Jimmy John's
07.2021 - Current
Crew Member
MOD Pizza
03.2021 - 10.2021
Sandwich Artist
Subway
01.2020 - 12.2020
Waitress
Speakeasy Bar & Grill
04.2016 - 01.2017
High School Diploma -
Harlem High School