Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Springbrook
Milford, Ny
03.2025 - 07.2025
Provided daily personal care and support to individuals with disabilities.
Assisted clients with daily living activities and community integration.
Developed individualized care plans in collaboration with clients and families.
Monitored client behavior and reported changes to healthcare professionals.
Facilitated recreational activities to promote social engagement and interaction.
Maintained accurate documentation of client progress and incidents.
Trained new staff on best practices for client support and safety protocols.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Followed care plan and directions to administer medications.
Assisted individuals in learning and developing new skills.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Used approved crisis intervention techniques in emergency situations.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Documented current patient information to update vital signs, behaviors, and eating habits.
Reported changes in client condition to administrators, facilitating nursing intervention.
Collaborated with other staff members to develop individualized service plans for each participant.
Tracked and reported clients' progress based on observations and conversations.
Facilitated social interactions between participants and their peers in the community.
Grocery Stocker
Bjs Wholesales Club
Oneonta, New York
03.2024 - 02.2025
Stocked shelves with groceries and products to maintain inventory levels.
Organized product displays to enhance customer shopping experience.
Monitored expiration dates to ensure product freshness and safety.
Operated pallet jacks and hand trucks for efficient stock movement.
Collaborated with team members to restock high-demand items promptly.
Maintained cleanliness of aisles and storage areas for safety compliance.
Implemented store layout changes based on seasonal promotions and trends.
Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
Checked expiration dates on perishable items to guarantee freshness.
Assisted customers in locating desired items within the store.
Received, unpacked, and stored incoming merchandise according to company guidelines.
3rd Key Manager
Hannaford
Oneonta, NY
03.2023 - 01.2024
Managed a team of 6 employees, overseeing their daily tasks and ensuring efficient operations
Oversaw inventory management, optimizing stock levels to minimize waste while meeting customer demand
Trained and mentored new hires, providing guidance on company policies, procedures, and best practices
Led regular team meetings to communicate goals, objectives, and updates on business operations
Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions as needed
Implemented quality control measures to ensure products met established standards of excellence before reaching customers' hands
Monitored market trends to stay updated on industry developments that could impact business operations or present growth opportunities
Stocked shelves with groceries and products to maintain inventory levels.
Organized product displays to enhance customer shopping experience.
Monitored expiration dates to ensure product freshness and safety.
Assisted customers in locating items and providing product information.
Operated pallet jacks and hand trucks for efficient stock movement.
Collaborated with team members to restock high-demand items promptly.
Maintained cleanliness of aisles and storage areas for safety compliance.
Implemented store layout changes based on seasonal promotions and trends.
Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
Assisted customers in locating desired items within the store.
Received, unpacked, and stored incoming merchandise according to company guidelines.
Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
Lead Nursing Assistant
Bassett Healthcare Network
Cooperstown, NY
03.2019 - 03.2023
Provided direct patient care, including bathing, dressing, and feeding, to ensure comfort and well-being
Assisted with mobility and transfers of patients using proper lifting techniques to prevent injuries
Monitored vital signs such as blood pressure, pulse rate, and temperature on a regular basis to identify any changes or abnormalities
Maintained cleanliness and organization of patient rooms by regularly sanitizing surfaces and restocking supplies
Documented patient information accurately in electronic medical records (EMR) system for easy access by healthcare professionals
Provided emotional support and reassurance to patients during difficult procedures or moments of distress
Responded promptly to call lights and alarms from patients, addressing their concerns or notifying appropriate staff members as needed
Assisted in the preparation and transportation of patients for diagnostic tests or surgical procedures while ensuring their safety at all times
Performed basic wound care tasks such as cleaning wounds, applying dressings, and monitoring healing progress
Supported end-of-life care by providing comfort measures such as positioning patients for optimal comfort and assisting with personal hygiene needs
Educated patients on self-care techniques after discharge from the hospital or healthcare facility to promote successful recovery at home
Ensured compliance with HIPAA regulations regarding patient confidentiality by maintaining strict privacy standards
Provided support during emergency situations by following established protocols and assisting with resuscitation efforts as needed
Supported patients with activities of daily living (ADLs), including grooming, oral hygiene, toileting, and ambulation
Maintained accurate inventory of medical supplies and equipment, ensuring availability for immediate use when required
Implemented infection control measures such as proper hand hygiene techniques to prevent the spread of infections within healthcare settings
Assisted in the monitoring of fluid intake and output for patients on strict fluid restrictions or those at risk of dehydration
Ensured patient safety by regularly checking bed rails, call lights, and other safety devices for proper functioning
Demonstrated effective communication skills when interacting with patients from diverse cultural backgrounds or those experiencing language barriers
Assisted nurses during procedures such as wound dressings or catheter insertions while maintaining sterile technique standards
Provided companionship to elderly or isolated patients by engaging them in conversation or recreational activities
Performed regular rounds on assigned units to assess patient needs, address concerns promptly, and provide comfort measures as necessary
Demonstrated proficiency in operating various medical equipment such as blood pressure monitors or glucose meters
Closely monitored patients with chronic conditions such as diabetes or hypertension, reporting any significant changes to the nursing staff
Collaborated with healthcare team members to ensure a safe and clean environment for patients by following infection control protocols
Provided support and guidance to family members during difficult times, offering resources and information about available support services
Maintained accurate documentation of patient care activities, including observations, interventions, and outcomes
Residential Counselor
Springbrook
Milford, NY
07.2017 - 05.2019
Provided direct support and assistance to individuals with disabilities in their daily activities
Assisted with personal hygiene tasks such as bathing, grooming, and dressing
Administered medications according to prescribed schedules and documented any changes or concerns
Supported individuals in maintaining a clean and organized living environment
Prepared nutritious meals based on dietary restrictions and preferences of the individuals
Transported individuals to medical appointments, social outings, and community events
Engaged individuals in recreational activities to promote social interaction and cognitive stimulation
Monitored behavior patterns and reported any significant changes or concerns to supervisors or healthcare professionals
Collaborated with a multidisciplinary team including doctors, therapists, and case managers to ensure comprehensive care for the individuals
Attended training sessions on disability awareness, crisis intervention techniques, first aid/CPR procedures regularly to enhance skills and knowledge base
Maintained accurate documentation of services provided, progress notes, incident reports etc
Advocated for the rights of individuals with disabilities by promoting inclusion within the community
Developed positive relationships with clients through effective communication strategies
Assisted clients in developing independent living skills such as budgeting, cooking, and household chores
Provided emotional support during challenging situations while maintaining professional boundaries
Ensured safety measures were followed at all times by implementing proper protocols
Counseled clients on decision-making processes related to personal goals
Collaborated with families, caregivers, and other support systems to create an inclusive environment for clients
Demonstrated empathy towards client's needs while respecting cultural differences
Aided in coordinating transportation services for medical appointments, recreational activities, and community integration programs
Participated in team meetings to discuss client progress, treatment plans, and any necessary modifications
Aided individuals with disabilities in developing social skills through group activities and outings
Maintained confidentiality of sensitive information regarding clients' personal lives and medical history
Demonstrated patience and understanding when working with individuals who have complex needs or communication difficulties
Fostered a supportive environment that encouraged independence while providing necessary assistance
Provided transportation assistance for individuals with mobility challenges using adaptive equipment as needed
Server
Applebee's
Oneonta, NY
06.2015 - 07.2017
Collaborated with kitchen staff to ensure timely delivery of food orders to customers
Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
Adhered to all food safety regulations to ensure the health and well-being of customers
Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items
Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
Provided exceptional service to VIP guests, including personalized recommendations and attention to detail
Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
Trained new staff members on restaurant procedures, menu items, and customer service standards
Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
Demonstrated strong problem-solving skills by resolving issues related to food quality or service promptly and effectively
Ensured compliance with health codes and sanitation guidelines at all times during food handling processes
Developed relationships with regular customers by providing personalized service based on their preferences
Maintained a clean work area throughout shifts by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed