Cameron Burk
Edmond,OK
Summary
Exceptional at enhancing customer satisfaction and driving sales, I leveraged my expertise in customer service and sales at Discount Tire to significantly boost revenue starting at 17 years old. Known for exceptional relationship building and decision-making skills, I consistently delivered high-quality service, improving client loyalty and operational efficiency.
Knowledgeable Sales with solid background in parts sales and customer service. Adept at building strong client relationships and providing tailored solutions that meet customer needs. Demonstrated proficiency in effective communication, ensuring smooth operations and high levels of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Parts Salesman
Group 1
08.2022 - Current
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Developed a comprehensive knowledge of products offered, becoming a trusted resource for both colleagues and customers alike.
- Provided exceptional customer service, promptly addressing concerns and issues to maintain loyal clientele base.
- Enhanced customer satisfaction with timely deliveries and accurate order processing.
- Maintained accurate records of transactions, inventory levels, and customer information using specialized software systems.
- Increased parts sales by developing strong relationships with customers and understanding their needs.
- Implemented an effective pricing strategy to remain competitive while maintaining profitability.
- Assisted clients in identifying appropriate replacement parts, ensuring compatibility with their equipment or vehicles.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
Tire Technician
Discount Tire
03.2020 - 08.2022
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Led team in executing tire maintenance and repair services, ensuring high-quality results.
Sales Apprentice
Discount Tire
01.2021 - 08.2022
- Achieved significant sales of tires through effective customer engagement.
- Drove team revenue totals by bringing in top sales numbers.
- Recommended the best product based off of the customers concerns.
- Made sure customers safety was my priority when coming to a conclusion on tire tread life.
Education
High School Diploma -
Epic Online School
Oklahoma City, OK06.2022
Skills
- Customer service
- Improving customer satisfaction
- Email communication
- Verbal and written communication
- Invoice processing
- Reliability
- Excellent communication
- Deal closing
- Active listening
- Decision-making
- Customer interaction
- Relationship building
- Professionalism
- Sales
- Leadership
Timeline
Parts Salesman
Group 1
08.2022 - Current
Sales Apprentice
Discount Tire
01.2021 - 08.2022
Tire Technician
Discount Tire
03.2020 - 08.2022
High School Diploma -
Epic Online School
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