Cameron Carland
Charlotte,NC
Summary
Dynamic professional with extensive experience in sales and operational management. Known for exceptional customer relationship management and ability to close deals, ready to leverage expertise to drive sales growth and customer loyalty.
Overview
6
6
years of professional experience
Work History
Car Salesperson
Randy Marion Buick Gmc
Huntersville , NC
06.2024 - Current
- Engaged customers by providing detailed information on vehicle features and options.
- Managed paperwork for vehicle sales, ensuring compliance with regulations and policies.
- Assisted clients in selecting vehicles that matched their needs and preferences.
- Conducted test drives, demonstrating vehicle performance and handling to potential buyers.
- Collaborated with the service department to address customer concerns post-sale.
- Utilized CRM software to track leads and follow up with potential customers regularly.
Automotive Service Advisor
Firestone Complete Auto
Charlotte, North Carolina
06.2020 - 04.2024
- Assisted customers with service inquiries and appointment scheduling.
- Explained vehicle maintenance and repair options to clients.
- Coordinated service workflows with technicians for timely repairs.
- Managed customer records using dealership management software.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Resolved customer complaints in an efficient and courteous manner.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
COO
So Scare Social Club
Charlotte, NC
03.2020 - 04.2024
- Oversaw daily operations to ensure efficient club management and member satisfaction.
- Developed strategic initiatives to enhance member engagement and retention strategies.
- Coordinated marketing efforts to promote events and increase community outreach.
- Implemented innovative solutions to improve overall productivity levels within the organization.
- Identified areas for improvement within the organization's processes or services offerings.
Education
High School Diploma -
Jay M Robinson
Concord06-2019
Skills
- Customer engagement
- Vehicle knowledge
- Dealership software
- Compliance management
- Sales paperwork
- Customer relationship management
- Lead tracking
- Problem solving
- Vehicle inspection
- Conflict resolution
- Time management
- Team collaboration
- Goal oriented
- Closing deals
- Strategic planning
- Strong negotiation
- Competitive
- Friendly and enthusiastic
- Upselling and quota achievement
Timeline
Car Salesperson
Randy Marion Buick Gmc
06.2024 - Current
Automotive Service Advisor
Firestone Complete Auto
06.2020 - 04.2024
COO
So Scare Social Club
03.2020 - 04.2024
High School Diploma -
Jay M Robinson