Cameron Carlson
Austin,Tx
Summary
Energetic self-starter with strong leadership and organizational skills with multiple years of office administration/ management experience: seeks opportunity to showcase skills for a growth oriented company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Preferred Association Management Company
Austin, TX
11.2022 - Current
- Addressed resident concerns promptly, resulting in improved retention rates and positive feedback.
- Supported fellow team members during peak periods or absences, ensuring seamless and efficient community operations.
- Coordinated maintenance requests efficiently, minimizing downtime for residents and maintaining property value.
- Oversaw lease renewals with existing tenants, securing long-term residency commitments within the community.
- Assisted in budget preparation and financial reporting for the community, optimizing resource allocation.
- Assisted in training new team members on company policies and procedures to maintain consistent service quality levels.
- Provided leadership, guidance and support to staff members.
Office Administrator
Hassle Free Plumbing
Monrovia, CA
08.2021 - 07.2022
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Managed payroll operations, ensuring accurate calculations and timely disbursements for all employees.
Department Head of Merchandise
Armstrong Garden Center
07.2020 - 07.2021
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Managed department budget, ensuring optimal allocation of resources for maximum impact on company goals.
- Developed strong interdepartmental relationships to improve communication and collaboration across the organization.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Office Assistant
Kelly Johnson Realtor at Century 21 Masters
03.2020 - 07.2020
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Esthetician
L'incanto Centro Estetico
Umbria, IT
05.2019 - 02.2020
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Welcomed clients arriving for appointments.
- Enhanced team productivity by implementing efficient scheduling and task delegation.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
Education
Graphic Design -
ITIS Stanislao Cannizzaro
Certified Esthetician -
Punto Form
Skills
- 3 Years QuickBooks experience
- Bilingual English/Italian
- Scheduling and Coordinating
- Data Entry
- Workload Management
- Operations Management
- Team Leadership
- Staff Training and Development
- Payroll
- Customer Relations
Certification
SERV Safe Certified
Languages
Italian
Native or Bilingual
Timeline
Assistant Manager
Preferred Association Management Company
11.2022 - Current
Office Administrator
Hassle Free Plumbing
08.2021 - 07.2022
Department Head of Merchandise
Armstrong Garden Center
07.2020 - 07.2021
Office Assistant
Kelly Johnson Realtor at Century 21 Masters
03.2020 - 07.2020
Esthetician
L'incanto Centro Estetico
05.2019 - 02.2020
Graphic Design -
ITIS Stanislao Cannizzaro
Certified Esthetician -
Punto Form