Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rian Adams

Las Vegas

Summary

Driven professional with experience in property management, caregiving, customer service, and technical and problem-solving abilities. seeking a role that offers growth and the chance to contribute meaningfully. Dynamic professional with a proven track record in delivering high-impact projects across diverse industries. Skilled in strategic planning, process optimization, and team leadership, consistently achieving operational excellence and exceeding performance targets.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Ovation Property Management
04.2023 - Current
  • Conducted property tours, effectively showcasing units and amenities to prospective tenants, increasing lease agreements by 15%.
  • Cultivated positive relationships with over 100 tenants, promptly addressing inquiries and service requests.
  • Directed the lease negotiation process, successfully closing 50+ agreements monthly and ensuring compliance with company policies.
  • Spearheaded marketing and advertising initiatives, enhancing property visibility across various platforms and increasing inquiries by 20%.
  • Organized and digitized tenant records and lease documentation for 200+ units, ensuring accuracy and legal compliance.
  • Collaborated with maintenance teams to promptly resolve tenant issues within 24 hours, contributing to high tenant satisfaction scores of 90%

Personal Assistant/Caregiver

Danville Services
09.2022 - 04.2023
  • Provided comprehensive care for 5 residents daily, assisting with living activities while promoting independence.
  • Managed dietary plans and meticulously recorded residents' nutritional intake, ensuring adherence to health requirements.
  • Organized and participated in recreational activities, fostering socialization and meaningful relationships among residents.
  • Administered medication to residents according to physician orders and state regulations, with 100% accuracy.
  • Upheld a clean and safe environment, performing general housekeeping and adhering to schedules, resulting in zero safety incidents.

Outside Sales Representative

Ecoshield Pest Solutions
06.2022 - 09.2022
  • Spearheaded door to door sales efforts, consistently ranking among top sellers during the 6 month summer sales and closed multiple pest control service accounts, generating over $115,000 in new revenue for the company developed persuasive sales strategies to build trust and convert hesitant prospects into loyal customers.
  • Cultivated resilience and adaptability in a high volume, competitive sales environment.
  • Contributed to team success by mentoring new representatives and sharing best practices.

Head Lifeguard/Pool Manager

Caesars Entertainment the flamingo go pool
05.2021 - 10.2021
  • Monitored water safety for over 300 daily guests, administered emergency care, and cultivated a safe swimming environment.
  • Delivered exemplary customer service, addressing guest needs while upholding professional standards.
  • Documented daily operations, generating accurate reports that contributed to efficient pool management.
  • Mentored and led a team of 10 lifeguards, fostering a collaborative and supportive work environment.

Cook/Cashier

Five Guys
01.2021 - 05.2021
  • Delivered friendly and efficient customer service to an average of 75 customers per hour, taking orders and ensuring a positive dining experience.
  • Prepared and assembled menu items, adhering to quality and food safety standards.
  • Processed an average of 100 payments daily, managed cash transactions, and upheld register security with 100% accuracy.
  • Collaborated with kitchen staff to streamline food preparation and order fulfillment, thriving in a fast-paced environment and reducing average ticket times by 15%.

Education

Associate's degree - Psychology

University of Las Vegas
05.2024

Skills

  • OneSite (3 years)
  • Money Handling
  • Customer Service Excellence
  • Website Design
  • Typing
  • Phone etiquette
  • Fast Learning & Technological Proficiency
  • Property leasing
  • Order Fulfillment
  • Program Design & Workflow Management
  • Accounting
  • PDF & Adobe Acrobat Reader Proficiency
  • Retail math
  • Data Analysis
  • Section 8
  • Front desk
  • English
  • Data entry
  • Google Docs
  • Surveillance & Security
  • Lifeguard Certification
  • Inventory Management
  • Direct sales
  • Outside sales
  • Relationship building
  • Microsoft Powerpoint
  • Training & development
  • Computer skills
  • Communication skills
  • Pool Maintenance
  • Cleaning & Property Management
  • Microsoft Word
  • Sales & Marketing
  • Sales
  • Home Care & Caregiving
  • - Restaurant Experience
  • Leadership
  • Microsoft Outlook
  • Grammar Experience
  • Salesforce
  • Government Regulations & Policy Understanding
  • Technical Writing & Documentation
  • Social Media Management
  • QuickBooks & Microsoft Office Suite
  • Organizational skills
  • Customer service
  • Time management
  • Writing skills (10 years)
  • Team management
  • Hospitality
  • Microsoft Office
  • Microsoft Excel
  • Aerodynamics & Propulsion Systems
  • Cashier & Register Operation
  • Ability to Lift/Move up to 50 Pounds
  • Management (2 years)

Certification

  • Driver's License December 2023 to August 2031
  • Lifeguard Training

Timeline

Assistant Manager

Ovation Property Management
04.2023 - Current

Personal Assistant/Caregiver

Danville Services
09.2022 - 04.2023

Outside Sales Representative

Ecoshield Pest Solutions
06.2022 - 09.2022

Head Lifeguard/Pool Manager

Caesars Entertainment the flamingo go pool
05.2021 - 10.2021

Cook/Cashier

Five Guys
01.2021 - 05.2021

Associate's degree - Psychology

University of Las Vegas
Rian Adams