Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameron Chatelain

New Orleans

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

14
14
years of professional experience

Work History

Banquet Operations Manager

Hotel Barnett
New Orleans
03.2024 - Current
  • Lead planning and execution of high-volume banquets and events
  • Oversee staff coordination, vendor management, and guest satisfaction initiatives

Senior Hospitality Operations Manager

Four Seasons
New Orleans
01.2024 - 02.2025
  • Managed logistics for corporate events, weddings, and private dining experiences
  • Directed cross-functional teams and implemented service improvement strategies

Director of Hospitality Operations

Rosewood Sand Hill Hotel
Menlo Park
09.2021 - 01.2024
  • Led all banquet and dining operations for a luxury property
  • Managed department budgets, hiring, vendor contracts, and quality control standards
  • Implemented systems that improved team performance and guest satisfaction scores

Assistant Director of Hospitality Operations

New Orleans Lawn Tennis Club
New Orleans
07.2020 - 08.2021
  • Oversaw member dining experiences and special event execution
  • Developed service protocols and managed training programs for front-of-house staff

Operations Supervisor - Hospitality Services

Rio Grande
Frisco
06.2017 - 04.2019
  • Supervised team scheduling, inventory control, and daily operations
  • Collaborated with leadership to improve workflow efficiency and customer feedback

Event Services Supervisor

Vail Resorts
Breckenridge
12.2016 - 05.2017
  • Managed logistics for banquets and conferences, including setup and vendor coordination
  • Maintained high standards for service quality and guest interaction

Hospitality Associate

Kenton's
New Orleans
01.2014 - 11.2016
  • Assisted with day-to-day restaurant operations, focusing on service and consistency

Entry-Level Hospitality Team Member

The Fat Hen
New Orleans
01.2012 - 01.2013
  • Supported prep, cleaning, and kitchen organization in a fast-paced environment

Education

Bachelor's Degree - Business Administration

San Jose State University
San Jose, CA
05.2023

High School Diploma -

Lutheran High School
New Orleans, LA
06.2012

Skills

  • Budget management
  • Logistics coordination
  • Quality control
  • Team leadership
  • Customer service
  • MS office
  • Product management
  • Risk management

Timeline

Banquet Operations Manager

Hotel Barnett
03.2024 - Current

Senior Hospitality Operations Manager

Four Seasons
01.2024 - 02.2025

Director of Hospitality Operations

Rosewood Sand Hill Hotel
09.2021 - 01.2024

Assistant Director of Hospitality Operations

New Orleans Lawn Tennis Club
07.2020 - 08.2021

Operations Supervisor - Hospitality Services

Rio Grande
06.2017 - 04.2019

Event Services Supervisor

Vail Resorts
12.2016 - 05.2017

Hospitality Associate

Kenton's
01.2014 - 11.2016

Entry-Level Hospitality Team Member

The Fat Hen
01.2012 - 01.2013

Bachelor's Degree - Business Administration

San Jose State University

High School Diploma -

Lutheran High School
Cameron Chatelain