Kenneth Froelke
Athens Country Club
Athens,GA
10
years of professional experience
Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost productivity. Track record of fostering team collaboration and maintaining high standards of performance.
Work History
Banquet Operations Manager
1 Year 11 Months- Managed daily operations to ensure efficient workflow and adherence to club standards.
- Trained staff on operational procedures and safety protocols to enhance team performance.
- Monitored inventory levels and coordinated supply orders to maintain adequate stock.
- Implemented process improvements that increased efficiency in service delivery.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Banquet Server
6 Months- Served plated and buffet meals to members and guests with attentive, professional service.
- Set up banquet tables, linens, glassware, and place settings according to event specifications.
- Coordinated with kitchen and banquet team to ensure timely food delivery and smooth service flow.
- Refilled beverages, cleared plates, and maintained clean dining areas throughout functions.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Golf Cart Attendant
1 Year 5 Months- Operated and maintained golf carts to ensure customer safety and satisfaction.
- Assisted patrons with golf cart rentals, providing excellent customer service and support.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
Online Pickup and Delivery Associate
3 Years 7 Months- Prepared online orders, ensuring timely and accurate fulfillment for customer satisfaction.
- Trained new associates on order processing protocols and best practices for efficiency.
Lawn and Garden Associate
2 Years 2 Months- Managed inventory levels for garden supplies, ensuring availability of seasonal items and popular merchandise.
- Assisted in merchandising displays, optimizing product placement to increase visibility and sales.
- Trained new associates on product knowledge, store layout, and customer service best practices.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Worked outdoors in weather conditions to care for plants and serve customers.
Line Cook
2 Months- Operated kitchen equipment safely, ensuring compliance with health and safety regulations.
- Maintained cleanliness and organization of kitchen workstations to optimize efficiency.
- Trained new staff on food preparation techniques and kitchen safety protocols.
Education
Bachelor of Science - Education
Skills
Operations management
Performance monitoring
Task delegation
Staff supervision
Employee development
Customer relations
Workflow optimization
Timeline
Banquet Operations Manager
Athens Country Club
11.2024 - CurrentRead More
Banquet Server
Athens Country Club
05.2024 - 11.2024Read More
Golf Cart Attendant
Chimney's Golf Course
09.2023 - 02.2025Read More
Online Pickup and Delivery Associate
Walamrt Inc.
01.2019 - 08.2022Read More
Lawn and Garden Associate
Walamrt
10.2016 - 12.2018Read More
Line Cook
Zaxby’s
08.2016 - 10.2016Read More
University of Georgia
Bachelor of Science from Education
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