Cameron Clausen

As Operations Leader, I managed the receiving and verification of inventory from an average of three truck deliveries per week at one of RH's highest volume locations. I led a moderately sized receiving team, coordinating the unloading, inspection, and verification of every incoming item of furniture while maintaining accuracy and efficiency. In addition to overseeing daily receiving operations, I also balanced other priorities such as, furniture lifestyling, assisting clients on the sales floor, and keeping team morale high. This role required strong leadership, organization, multitasking, and the ability to keep operations running smoothly in a fast-paced, high-volume environment.

• As shipping manager, I independently managed all areas of shipping for the company including directly speaking with internal employees to troubleshoot and assist with their orders in terms of mistakes in their ordering, refunds, returns and out of stock items. During COVID I delivered shipping items to the pickup locations as UPS, USPS and FedEx as they were not running. Responsibilities also included, receiving and inventory tracking; sorting and scanning all mail for the company to ensure they are received by the correct departments for handling; assisted HR with administrative audits of I9 compliance; worked directly with Owner on multiple projects and personal shipping needs. Responsible for ordering and packing all items for company annual conference, 200+ attendees, 2 consecutive years.

• As the shipping coordinator my duties included: fulfilling orders for over 2000 employees nationwide (all 50 states) and internationally including Belize, Canada, and Australia. Also responsible for restocking and prepping items for shipping and keeping warehouse organized. Requested and edited photos for the creation of and shipping of nametags for all 2000+ field employees.