Cameron Fernandez
Great falls,Montana
Summary
Dedicated and detail-oriented professional with Bachelor's degree in Criminology and Criminal Justice from Arizona State University and extensive experience as a shift supervisor at Starbucks. Demonstrates strong leadership, conflict resolution, and problem solving skills in a fast-paced environment. Proven ability to manage and train teams, ensure adherence to policies, and maintain high standards of customer service.
Seeking to leverage managerial expertise and criminology background to transition into a career in criminal justice, with a focus on applying analytical and strategic skills to contribute to public safety and community well-being.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
Great Falls, MT
03.2019 - Current
- Managed a team of 4 to 10 cross functional individuals and increased business efficiency by 10%.
- Responsible for management of threee to ten thousand dollars in cash flow operations a day.
- Resolved customer complaints and issued and offered thoughtful solutions to maintain customer satisfaction.
- Helped mentor 15 to 20 new and existing employees in selling strategies, customer relationship management, and advanced product knowledge.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Education
Bachelor of Science - Criminology And Criminal Justice Administration
Arizona State University
Tempe, AZ05-2024
High School Diploma -
Oakland High School
Murfreesboro, TN05-2020
Skills
- Employee Training
- Staff management
- Strategic planning
- Problem-solving
- Policy and procedure enforcement
- Conflict resolution techniques
- Analytical thinking
- Cultural competence
- Thrive in high-stress environments
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
03.2019 - Current
Bachelor of Science - Criminology And Criminal Justice Administration
Arizona State University
High School Diploma -
Oakland High School
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